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Description
CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.
Description
CareSteps – Innovative, Digital Business Solutions. Reliable software designed specifically for nursing facilities. Its user-friendly interface mimics a smartphone experience, making it intuitive and straightforward. Key Features: Compliance with HIPAA and GDPR standards is built into CareSteps from the outset, guaranteeing high levels of digital confidentiality. A Trusted Security Framework. CareSteps employs cutting-edge security measures to maintain a secure environment. Versatile Compatibility. The application operates seamlessly across different platforms, including PCs, laptops, tablets, and both Android and iOS devices, without necessitating any modifications. Monitoring Residents, Visitors, and Staff. It enables the creation of surveys to track visitors at entry points, observe daily resident interactions, and monitor staff activities, all securely recorded on a blockchain. Communicating with Residents, Staff, and Families. Users can create events and send push notifications to residents, staff, and families through technology that is not dependent on specific devices. Comprehensive Reporting for Management, Staff, and Families. It offers on-demand reports featuring customizable filters and formatting options. Furthermore, CareSteps ensures that every user can effortlessly navigate the system, enhancing overall efficiency in managing nursing home operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CareResolve
Founded
2026
Country
United States
Website
careresolve.ai/
Vendor Details
Company Name
Scale Campaign
Founded
2015
Country
United States
Website
care-steps.com
Product Features
Nursing Home
Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management
