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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CareMessage is a platform designed for patient engagement specifically tailored for safety net organizations, merging user-friendly technology with a commitment to health equity. The Health Equity Engine is meticulously designed to enhance collaboration with staff, expand organizational capabilities, and contribute to better population health outcomes. It facilitates a comprehensive patient lifecycle management through innovative messaging tools that automate engagement processes for patients who may have missed appointments, lack ongoing care, or are curious about additional services. Additionally, CareMessage offers support for various initiatives such as recall campaigns, targeted patient outreach, proactive reminders, automated rescheduling, follow-ups for no-shows, satisfaction surveys, referral tracking, and two-way communication. By focusing on closing care gaps, it enables precise engagement strategies that address quality measures such as HEDIS, UDS, and GPRA, utilizing clinically validated content, tailored population segments, targeted outreach initiatives, health education, coaching, and automated pathways for managing care gaps. Ultimately, CareMessage stands as a pivotal resource in advancing health equity and improving the overall quality of care.

Description

Providertech’s text messaging solution, equipped with built-in HIPAA compliance, enhances operational efficiency while optimizing the care experience for patients. This secure, two-way messaging platform simplifies communications with patients, allowing for real-time connectivity between healthcare providers and their patients. By utilizing this method, you can reduce the volume of incoming calls, increase overall operational efficiency, and significantly improve patient care outcomes. Maintain ongoing communication through secure text messaging to bridge gaps in patient care and ensure clear exchanges between visits. This solution aids in guiding patients through the intricacies of the healthcare system and facilitates discussions about population-based care. Routine inquiries can be addressed without the need for phone calls, as patients receive your messages or invitations directly via text. With the ability to send photos, videos, and documents securely, you can more effectively communicate important information. Furthermore, your patients do not need to download any applications to access this service, making it incredibly user-friendly. Ultimately, this innovative approach fosters a more connected healthcare environment, enhancing both provider and patient experiences.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 No 
Microsoft Azure No 
athenahealth Population Health No 

Integrations

Microsoft 365 Yes 
Microsoft Azure Yes 
athenahealth Population Health Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CareMessage

Founded

2012

Country

United States

Website

www.caremessage.org

Vendor Details

Company Name

Providertech

Country

United States

Website

www.providertech.com/hipaa-compliant-texting/

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders No 
Email Reminders No 
Online Booking No 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

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