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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CareMessage is a platform designed for patient engagement specifically tailored for safety net organizations, merging user-friendly technology with a commitment to health equity. The Health Equity Engine is meticulously designed to enhance collaboration with staff, expand organizational capabilities, and contribute to better population health outcomes. It facilitates a comprehensive patient lifecycle management through innovative messaging tools that automate engagement processes for patients who may have missed appointments, lack ongoing care, or are curious about additional services. Additionally, CareMessage offers support for various initiatives such as recall campaigns, targeted patient outreach, proactive reminders, automated rescheduling, follow-ups for no-shows, satisfaction surveys, referral tracking, and two-way communication. By focusing on closing care gaps, it enables precise engagement strategies that address quality measures such as HEDIS, UDS, and GPRA, utilizing clinically validated content, tailored population segments, targeted outreach initiatives, health education, coaching, and automated pathways for managing care gaps. Ultimately, CareMessage stands as a pivotal resource in advancing health equity and improving the overall quality of care.

Description

Healthcare providers can now respond to patient inquiries while moving between the hospital and clinic, eliminating missed calls and delays in care. Patients can receive answers to their questions instantly through a secure messaging platform, enhancing real-time communication without the need for staff to leave their desks to consult with colleagues. With features such as individual read notifications, you can ensure that important messages are acknowledged, whether preparing for an upcoming staff meeting or dealing with system downtime. Introducing IM Your Doc, an innovative health application that seamlessly connects you to your physician. This platform offers secure, real-time messaging for healthcare professionals, patients, and associated services. For physicians, it presents an affordable, high-value software solution that’s easy to implement, reduces re-admissions, and boosts overall patient satisfaction. Additionally, it enhances productivity and streamlines workflow, ultimately contributing to a more positive experience for your patients. With IM Your Doc, communication in healthcare is transformed, making it simpler and more efficient for everyone involved.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

JSON No 
OAuth No 

Integrations

JSON Yes 
OAuth Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CareMessage

Founded

2012

Country

United States

Website

www.caremessage.org

Vendor Details

Company Name

IM Your Doc

Country

United States

Website

www.imyourdoc.com/whole-practice-communication/

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes No 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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