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features
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support

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Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

Founded in 2015 in Berlin, Qunomedical has emerged as a leading force in healthcare innovation, operating a cutting-edge digital platform. What sets Qunomedical apart is its unique dual approach, catering to both individual patients and businesses. Collaborating with healthcare providers from over 35 countries, Qunomedical serves approximately 10,000 patients per month. The platform consists of two main axes: Qunomedical, tailored for individual patients, and Qunosuite, dedicated to healthcare providers. Qunosuite, a pioneering Software-as-a-Service (SaaS) solution, specializes in "patient relationship management" (PRM) within the healthcare sector. This remarkable business-to-business (B2B) offering is designed to facilitate the digitization of hospitals and clinics. At the core of Qunomedical's mission is putting the individual patient first, encompassed under the Qunomedical umbrella. Month after month, our dedicated team guides hundreds of people towards the most suitable healthcare providers across a wide range of treatment categories, ensuring personalized and exceptional care. With Qunomedical, healthcare innovation is just a click away.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

Qunomedical

Founded

2015

Country

Germany

Website

www.qunosuite.com

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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