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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

OneAdvanced Clinical Patient Management provides a comprehensive solution for managing urgent and unscheduled care workflows. Designed for flexibility, the software adapts to the needs of services such as NHS 111, urgent treatment centres, and emergency departments. It enables healthcare professionals to assess, manage, and route patients to the most appropriate care pathway. Secure CIS2 Authentication ensures compliant access to patient data across systems. Tools like patient care advice SMS reduce call duration by giving patients instant access to guidance. Integrated telephony and click-to-dial features improve efficiency for call handlers. The platform supports referrals, bookings, and feedback loops between urgent care services. Advanced workflows and prioritisation help teams manage high volumes of patient episodes effectively. Reporting and analytics provide visibility into performance and demand. OneAdvanced Clinical Patient Management helps urgent care services deliver timely, coordinated care at scale.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

InfoTrack

Integrations

InfoTrack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

OneAdvanced

Founded

2008

Country

United Kingdom

Website

www.oneadvanced.com/products/clinical-patient-management/

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Product Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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