Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.
Description
Novari Health provides a comprehensive, cloud-based healthcare software solution designed to enhance patient access to care while streamlining the efficiency of healthcare systems by overseeing the entire patient journey and facilitating transitions of care. The Novari Access to Care Platform features interconnected modules for managing surgical wait lists, eReferrals and referral processes, central intake, workflow coordination, and care management, effectively replacing outdated paper and fax methods with instantaneous electronic workflows, interactive dashboards, and analytics tailored to multiple clinical fields such as surgery, medical imaging, cardiology, mental health, and other specialties. Its adaptable solutions enable the secure routing and handling of referrals and requisitions through customizable workflows, offering actionable insights for clinicians and administrators, automated notifications, and comprehensive reporting that helps pinpoint bottlenecks and enhances patient flow. Additionally, this innovative platform significantly contributes to reducing delays in care, ultimately resulting in improved patient outcomes and satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Miya Precision
Access
Accuro EMR
Apogee StoreFront
Change Healthcare
EPIC HRMS
MEDITECH BCA
Microsoft 365
Microsoft Azure
Picis
Integrations
Miya Precision
Access
Accuro EMR
Apogee StoreFront
Change Healthcare
EPIC HRMS
MEDITECH BCA
Microsoft 365
Microsoft Azure
Picis
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keona Health
Founded
2010
Country
United States
Website
www.keonahealth.com
Vendor Details
Company Name
Novari Health
Founded
2003
Country
Canada
Website
www.novarihealth.com
Product Features
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics