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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

My Care CRM is a robust platform focused on security and automation, tailored specifically for NDIS providers to effortlessly handle participant management, documentation, and compliance requirements. This system enhances daily operational workflows, ensures records are always audit-ready, and mitigates administrative risks through intelligent reminders, structured processes, and reliable evidence collection. Engineered for precision and efficiency, it promotes strong governance applicable to all service categories, making it an essential tool for providers. Additionally, its user-friendly interface allows for seamless integration into existing practices, enhancing overall service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

SIPcity
Xero

Integrations

SIPcity
Xero

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$22/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

My Care CRM Pty Ltd

Founded

2024

Country

Australia

Website

mycarecrm.com.au

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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