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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

HealthCare Anytime offers secure, cutting-edge patient portal solutions designed for enterprises, built on robust industry standards and advanced technologies. Our comprehensive cloud-based Big Data solutions empower clients to foster meaningful patient engagement, enhance operational efficiency, and boost self-pay collections. We take care of hosting the portal solutions within a secure and highly dependable cloud infrastructure tailored for your healthcare organization. Delivered through a Software-as-a-Service (SaaS) model, our patient portal ensures seamless access and usability for both patients and providers. HealthCare Anytime also manages the implementation, training, maintenance, and ongoing support, relieving your already strained IT resources from extra responsibilities. Since the patient portal is a critical service for users, exceptional customer support is essential for driving patient adoption. Your organization must avoid the prolonged support ticket delays that are often experienced with HIS and EMR vendors. Understanding this necessity, HealthCare Anytime commits to providing outstanding support alongside its industry-leading software. Furthermore, we recognize that continuous improvement and user feedback are vital for maintaining the effectiveness of our services.

API Access

Has API

API Access

Has API

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

HealthCare Anytime

Country

United States

Website

www.ihshealthcare.com

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Product Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

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