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Description

Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.

Description

FutureMD Solutions offers a comprehensive suite of cloud-based healthcare technologies and services aimed at optimizing the functionality of medical practices, enhancing patient care, and increasing revenue potential. Their offerings encompass a range of solutions, including Electronic Health Records (EHR), Practice Management, Revenue Cycle Management, Telehealth, Patient Experience Management, AI-driven tools for healthcare, as well as medical billing and coding, physician credentialing, medical transcription, staff augmentation, and Chronic Care Management. By providing scalable solutions tailored to practices of varying sizes, FutureMD Solutions effectively integrates automation with healthcare knowledge and dedicated support, allowing for the simplification of administrative tasks. This enables healthcare providers to devote more time and energy to improving the quality of care they offer to their patients. Ultimately, FutureMD Solutions is committed to advancing healthcare efficiency and enhancing the overall patient experience through innovative technology.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

CareCloud Breeze
talkEHR

Integrations

CareCloud Breeze
talkEHR

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$249/1/1
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Keona Health

Founded

2010

Country

United States

Website

www.keonahealth.com

Vendor Details

Company Name

FutureMD Solutions

Founded

2020

Country

United States

Website

futuremdsolutions.com

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Product Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Revenue Cycle Management

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

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