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Description
Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.
Description
DC2Vue is an integrated digital health platform tailored for healthcare providers throughout Australia. This platform unifies various functions such as patient data management, clinical workflows, care coordination, telehealth services, patient administration, billing processes, analytics, and AI-driven insights. DC2Vue caters to multiple sectors including acute care, community health, mental health services, home care, aged care, NDIS, and virtual care. By utilizing this platform, healthcare organizations can minimize the issues associated with disjointed systems, enhance efficiency in administrative and clinical operations, and promote effective information sharing and care coordination across diverse environments. Additionally, it equips healthcare teams with seamless access to patient data and operational processes, while also facilitating integrations, enabling mobile access, providing analytical tools, and supporting digital healthcare delivery. This comprehensive approach ensures that healthcare providers can deliver more efficient and effective care to their patients.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
HealthLink
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Custom pricing based on organisation requirements, implementation scope, integrations, and selected modules. Contact DC2Vue for a tailored quote.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keona Health
Founded
2010
Country
United States
Website
www.keonahealth.com
Vendor Details
Company Name
Data Capture Experts Pty Ltd
Founded
2011
Country
Australia
Website
www.dc2vue.com.au
Product Features
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Product Features
Electronic Medical Records (EMR)
Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition
Patient Management
Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking