Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Capture911 is an economical and dependable application designed for recording multi-channel interactions and calls essential for critical public safety communications. This innovative software captures data from various sources and allows for swift retrieval and playback of synchronized incidents. Adaptable to the needs of your organization, Capture911 is compliant with NG911 and P25 standards, ensuring it meets industry requirements. The system guarantees that every call and radio transaction is recorded in its entirety, including crucial metadata such as time, date, ANI, ALI, radio ID, alias, Talkgroup ID, and more. With its robust security measures, Capture911 adheres to the current and upcoming regulations for recording, storing, and transmitting all communications. Moreover, the software facilitates digital incident reconstruction, allowing users to virtually recreate events in chronological order through an intuitive interface, making it a valuable tool for thorough investigative analysis. This comprehensive solution not only enhances operational efficiency but also significantly improves accountability in emergency response situations.

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

RapidSOS No 

Integrations

RapidSOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HigherGround

Founded

1973

Country

United Statesv

Website

www.higherground.com/capture911

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Alternatives

Alternatives

CommandCentral Reviews

CommandCentral

Motorola Solutions
Voxida Reviews

Voxida

Accurate Always Inc.
Rave Aware Reviews

Rave Aware

Rave Mobile Safety
HindSight Reviews

HindSight

Exacom
ReadyOp Reviews

ReadyOp

Collabria