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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Calvient is an advanced healthcare operations platform that leverages artificial intelligence to streamline, quantify, and automate essential processes such as handling faxes and document intake, managing referrals and prior authorizations, organizing records, and optimizing various back-office functions by seamlessly integrating with existing electronic health record systems. This innovative platform consolidates all incoming tasks within a single intelligent framework that utilizes AI for classification, efficient routing, automated task lists, coordination dashboards, and insightful analytics aimed at identifying bottlenecks and evaluating performance metrics. By centralizing communication from various channels into one unified practice inbox, it not only categorizes and prioritizes tasks but also intelligently directs them to the appropriate team members. Furthermore, Calvient enhances operational efficiency by implementing predictive automation and insights that minimize manual workloads, expedite processing times, boost throughput and compliance, and enable staff to concentrate on meaningful interactions with patients. Remarkably, real-world implementations have demonstrated substantial time savings, accelerated task completion rates, and increased operational capacity, all without the need for additional personnel. This transformation ultimately leads to a more efficient healthcare environment that prioritizes the patient experience.

Description

Console is an AI-powered ITSM and automation platform that brings employee requests into one place, handles repetitive work automatically, and takes action across the tools a company already uses. Requests come in through Slack, Teams, or Google Chat and arrive in a shared inbox where Console sorts them, assigns priority, and directs them to the right path. It pulls from your knowledge base to answer routine questions, and runs playbooks to execute more involved requests — including approval chains and connections to identity providers, HR systems, and SaaS apps. The goal isn't ticket tracking; it's actually closing requests out, with intake, decisioning, and execution all handled inside one ITSM.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Addigy No 
Coda No 
CureMD Yes 
Fleet No 
Freshservice No 
Greenway Health Yes 
HiBob No 
Iru No 
Jira No 
Microsoft Teams No 
ModMed Yes 
NextGen Healthcare EHR Yes 
Notion No 
Okta No 
Opal Security No 
Slack No 
TouchWorks EHR Yes 
Workday HCM No 
athenaOne Yes 
eClinicalWorks Yes 

Integrations

Addigy Yes 
Coda Yes 
CureMD No 
Fleet Yes 
Freshservice Yes 
Greenway Health No 
HiBob Yes 
Iru Yes 
Jira Yes 
Microsoft Teams Yes 
ModMed No 
NextGen Healthcare EHR No 
Notion Yes 
Okta Yes 
Opal Security Yes 
Slack Yes 
TouchWorks EHR No 
Workday HCM Yes 
athenaOne No 
eClinicalWorks No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Calvient

Country

United States

Website

calvient.com

Vendor Details

Company Name

Console

Founded

2023

Website

www.console.com

Product Features

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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