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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Streamline your customer interactions by utilizing a unified multi-agent platform to engage and assist clients through WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By inviting your colleagues to join, you can enhance customer support across these popular messaging services using a single integrated solution. With Callbell, you have the ability to organize your team into specialized groups based on their roles, ensuring that customers receive timely assistance through automatic message routing. Leverage analytics to evaluate your team's effectiveness, develop optimal communication strategies, and maintain oversight of all exchanges between your business and its clientele. Collaborate seamlessly with your sales or support teams on conversations occurring across WhatsApp, Instagram Direct, Facebook Messenger, and Telegram, all from one central platform. Consolidate your customers' preferred messaging platforms into a single interface, ultimately enhancing response times with a system built for multi-agent efficiency. This approach not only fosters better communication but also strengthens customer relationships.

Description

Texterz is an innovative CRM and messaging solution that integrates various communication channels including WhatsApp, SMS, Voice, Telegram, and Email into a single cohesive platform. This system is designed for agencies to utilize a white-label, multi-tenant approach that allows for rapid scalability. For businesses, it streamlines processes such as lead management, appointment notifications, and customer re-engagement, all without the need for a dedicated tech team. The platform serves as a white-label solution specifically tailored for AI agencies that create messaging automation for their clientele. By offering a fully integrated, branded experience across WhatsApp, SMS, Voice, and Telegram, it enables quick client onboarding that can be completed in mere minutes rather than weeks. With its AI-driven CRM capabilities, Texterz automatically manages appointments, inquiries, and follow-ups, significantly reducing the need for manual intervention. As a result, reminders, responses, and customer reactivation are efficiently handled by the system itself, allowing businesses to go live and start operating from day one without the need for an IT team. This comprehensive solution empowers agencies and businesses to focus on growth rather than administrative tasks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp
Booked it
Facebook
Instagram
Telegram

Integrations

WhatsApp
Booked it
Facebook
Instagram
Telegram

Pricing Details

$15 per month
Free Trial
Free Version

Pricing Details

$50/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Callbell

Founded

2018

Country

France

Website

www.callbell.eu/en/

Vendor Details

Company Name

Texterz

Founded

2026

Country

United States

Website

texterz.ai/

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

No Alternatives