Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline your customer interactions by utilizing a unified multi-agent platform to engage and assist clients through WhatsApp, Facebook Messenger, Instagram Direct, and Telegram. By inviting your colleagues to join, you can enhance customer support across these popular messaging services using a single integrated solution. With Callbell, you have the ability to organize your team into specialized groups based on their roles, ensuring that customers receive timely assistance through automatic message routing. Leverage analytics to evaluate your team's effectiveness, develop optimal communication strategies, and maintain oversight of all exchanges between your business and its clientele. Collaborate seamlessly with your sales or support teams on conversations occurring across WhatsApp, Instagram Direct, Facebook Messenger, and Telegram, all from one central platform. Consolidate your customers' preferred messaging platforms into a single interface, ultimately enhancing response times with a system built for multi-agent efficiency. This approach not only fosters better communication but also strengthens customer relationships.

Description

Squadico is an intuitive, browser-based platform that enables users to effortlessly create and manage AI agents tailored for business processes without the need for coding. It allows users to equip these agents with data drawn from various documents and web pages, seamlessly linking them to essential business applications and deploying them across multiple platforms, such as Slack, Microsoft Teams, WhatsApp, Messenger, Telegram, and Discord. These AI agents are capable of responding to inquiries with company-specific information, automating tasks for both customer interactions and internal operations, and can transfer conversations to a human representative when necessary. To maintain control over what the agents access and can perform, Squadico incorporates safeguards and approval protocols, ensuring teams can manage their usage effectively. By consolidating the setup of agents, knowledge repositories, tool integrations, deployment methods, and human oversight into a single platform, Squadico streamlines the entire process for its users, enhancing productivity and efficiency. This comprehensive approach not only simplifies agent management but also empowers businesses to optimize their workflows significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Booked it Yes 
Discord No 
Facebook Yes 
Facebook Messenger No 
Instagram Yes 
Microsoft Teams No 
Slack No 
Telegram No 

Integrations

WhatsApp Yes 
Booked it No 
Discord Yes 
Facebook No 
Facebook Messenger Yes 
Instagram No 
Microsoft Teams Yes 
Slack Yes 
Telegram Yes 

Pricing Details

$15 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Callbell

Founded

2018

Country

France

Website

www.callbell.eu/en/

Vendor Details

Company Name

Squadico

Founded

2026

Country

France

Website

www.squadico.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Alternatives

Alternatives