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Average Ratings 927 Ratings

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Description

CallScaler simplifies the process of obtaining call tracking numbers and monitoring incoming calls for your team, clients, or partners. This innovative service not only saves you time but also reduces your expenses. With just a few clicks, you can generate hundreds of new call tracking numbers at the most competitive prices available online. Additionally, the CallScaler platform allows you to seamlessly track marketing attribution, enabling you to assign specific names to each number according to their associated marketing campaigns and analyze the performance of each campaign effortlessly. Don't hesitate any longer; there's a reason why over 1 million minutes of calls are processed through CallScaler every month. By joining today, you can kickstart the growth of your lead generation business. With CallScaler's efficient call tracking software, you can easily create hundreds or even thousands of numbers to experiment with various online marketing strategies, Google Ads, and SEO initiatives without straining your budget with our cost-effective call tracking solutions. Start exploring new possibilities and take your marketing efforts to the next level today!

Description

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Axis LMS
DenGro
Easyflow
Gong
Google Analytics
Google Sheets
Kissmetrics
Lightning Step
Marin Software
Mixpanel
Nekton.ai
Rank Ranger
Salesforce
Shopify
Stripe
Sunwave
Unbounce
WordPress
Zapier

Integrations

Slack
Axis LMS
DenGro
Easyflow
Gong
Google Analytics
Google Sheets
Kissmetrics
Lightning Step
Marin Software
Mixpanel
Nekton.ai
Rank Ranger
Salesforce
Shopify
Stripe
Sunwave
Unbounce
WordPress
Zapier

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

$79 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CallScaler

Country

United States

Website

callscaler.com

Vendor Details

Company Name

CallTrackingMetrics

Founded

2012

Country

United States

Website

www.calltrackingmetrics.com

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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