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Description
CallDozer serves as an AI receptionist tailored for home-service businesses across the United States. It efficiently manages calls that come through a business number or its own dedicated line, inquiring about job requests and providing quotes that have been authorized by the business owner. If a job is not listed, the caller is informed that the owner will need to verify the price later. Furthermore, CallDozer schedules available appointments directly into Google Calendar, confirms bookings with callers, and sends text messages to ensure clients are informed. For calls that do not result in bookings, it meticulously captures the relevant details and forwards each call as a lead via email, text, and push notifications. In urgent situations, such as detecting a gas leak, it prompts callers to dial 911 before identifying itself as an AI service at the beginning of each call. CallDozer accommodates multiple languages, including English, Spanish, and Russian for bookings and price inquiries, while offering Vietnamese and Chinese lines for taking messages without quoting prices. Business owners have the ability to customize their services, pricing, operational hours, and call management preferences through an online interface or JSON API. The pricing structure consists of $0.25 for every answered minute, plus a monthly fee of $5 per number, along with a $20 credit upon signing up, making it both an efficient and cost-effective solution for small businesses. Overall, CallDozer enhances customer interaction while allowing business owners to focus on their core operations.
Description
CallsAround operates as a round-the-clock AI answering service equipped with emergency dispatch capabilities tailored for home-service industries, including restoration, HVAC, plumbing, electrical, and cleaning sectors. It efficiently handles every call directed to your local number using a customizable AI receptionist that provides a natural interaction experience, qualifies potential leads, responds to frequently asked questions, takes messages, and checks availability on Google Calendar. In the case of genuine emergencies, the system bypasses message-taking and initiates a dispatch process: it alerts your designated on-call personnel in a specified order (up to ten contacts) while accommodating availability windows on Dispatch, recognizes answering machines to ensure voicemails aren't counted as answers, dispatches SMS notifications during each escalation step, and performs warm transfers with context about the caller. With carrier-level dead-man failover, calls will continue to route to your phone even if there are issues with the AI system. Each interaction is meticulously documented through recordings, transcripts, and a detailed escalation history. Additionally, it boasts seamless integrations with platforms such as Jobber, Housecall Pro, JobNimbus, PSA, and ServiceMonster, as well as compatibility with Zapier, API connections, and signed webhooks, ensuring a comprehensive and efficient service solution. This multifaceted approach not only enhances customer engagement but also streamlines operations for service businesses, helping them maintain high levels of service even during peak times or emergencies.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Calendar
No
Pricing Details
$0.25/min
$0.25 per answered minute, plus $5 per month for each phone number. New accounts receive $20 in signup credit.
Free Trial
Yes
Free Version
No
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CallDozer
Founded
2026
Country
United States
Website
calldozer.com
Vendor Details
Company Name
TetraCore
Country
United States
Website
callsaround.com