Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
After several weeks of extensive testing, we are thrilled to announce the release of the latest version of Call2Field! Our innovative web-based platform, named ‘Call2Field Online,’ will enable users to access the Call2Field software directly through their web browsers. You’ll have the flexibility to adjust its size, resolution, and zoom level, as well as the convenience of opening multiple tabs simultaneously. Additionally, we have introduced a refreshed and modernized interface for an enhanced user experience. The Call2Field Mobile application has also undergone a significant behind-the-scenes upgrade, leveraging advanced device-side technologies to stay aligned with the newest browser advancements and optimize data storage. Among the exciting new features is a ‘Clear Data and Cache’ option available in the settings menu, while the Time Entry section now includes a dedicated area for Expenses. Furthermore, activating Offline Mode will allow users to download essential background codes, which will still require regular updates. We have also revamped the Customer Portal to support multi-equipment functionality, enabling Call Finder to accurately search and display results for multiple pieces of equipment from both Calls and reports, significantly enhancing the overall efficiency of the application. This new update promises to deliver an improved experience for all users!
Description
This platform serves as the central hub for overseeing the entire workflow, functioning as the primary interface for handling work orders, conducting inspections, managing claims, coordinating allocations, tracking progress, and facilitating client interactions. The system is designed to actively exchange data with other critical systems and zones. Complete Service Links connects clients, networks, and service partner organizations, ensuring they can access all their tasks via an online portal. It features customer engagement systems and a comprehensive resource management system that can accommodate spare parts for external service providers. Over the years, this platform has evolved into 'Complete Service,' boasting a robust call center interface and online portals that unify the service cycle seamlessly. Our diverse clientele ranges from medium-sized SMEs to renowned global brands. Fixzone began its operations in 1989 as a provider of programming solutions, with its initial clients including prestigious companies such as Lombard, NatWest, and BAE, all of which required specialized programming services. Today, we continue to grow and adapt, ensuring our solutions meet the evolving needs of our clients across various industries.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
RedZebra Software
Founded
2005
Country
United Kingdom
Website
www.redzebrasoftware.com
Vendor Details
Company Name
Fixzone
Website
www.fixzone.com/products/administration-zone/complete-service.php
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
No
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
HVAC
Billing & Invoicing
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Mobile Access
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
No
Calibration Management
No
Dispatch Management
No
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
No
Planning Calendar
No
Predictive Maintenance
Yes
Preventive Maintenance
No
Purchasing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
No
Work Order Management
No
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
No
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
No
Routing
No
Scheduling
Yes
Self Service Portal
No
Service History Tracking
Yes
Technician Management
No
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No