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Description
Track calls and more, unlock multi-channel interaction between your customers via sms and email. Track and reply to every interaction using intelligence. With true Cost-Per Lead monitoring and data that makes sense, you can make better business decisions. Call recordings and other important metrics can be used to improve your internal business. Manage franchises and multi-location businesses. You have full control over routing, management, and performance in each branch. Scale your business tracking easily. Business owners have the same scalable call- and form tracking platform that large corporations use. Addsource's cloud-based technology allows you to delight your customers while allowing you to stay focused on what you love most: building your business. Addsource was designed to be simple to use, powerful, and useful for small businesses of all sizes, from a single service provider to multi-national franchises.
Description
Futura offers a comprehensive and fully integrated software solution tailored for enterprise retail operations, specifically catering to the needs of dynamic multi-channel lifestyle retailers like yourself. This solution encompasses everything required for success, ranging from an advanced, feature-rich EPOS system to essential head office management functionalities, all enabled by immediate access to seamless, real-time data for informed decision-making. Critical operations such as merchandise planning, purchasing, receiving goods, allocating stock to branches, managing customer orders, executing replenishments, controlling inventory, facilitating inter-branch transfers, and generating detailed reports and business intelligence are all included, alongside CRM and loyalty programs. Additionally, its modular design allows you to select only the components you need, and it is fully scalable to adapt to your business growth. Supporting a variety of business models—including single outlets, branch networks, department stores, online sales, concessions, and franchise operations—this solution is equipped with multi-language and multi-currency functionalities to ensure global applicability. With Futura, you can confidently manage your retail operations while focusing on delivering the best customer experience.
API Access
Has API
API Access
Has API
Integrations
Alumio
Nominow
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AddSource
Founded
2008
Country
United States
Website
www.addsource.com
Vendor Details
Company Name
Futura Retail Solutions
Founded
1992
Country
United Kingdom
Website
www.futura4retail.co.uk/solutions/enterprise-retail-system
Product Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Product Features
Retail Management
CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce
