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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Compass software suite collaborates seamlessly to furnish service providers with a comprehensive 360-degree perspective of their network, tailored to specific roles or activities. This enables a diverse user base, including network planners, engineers, support teams, marketers, general managers, and even home network subscribers, to utilize Compass applications for gaining profound insights into network performance, services, and business operations. Built on a cloud platform, the software aggregates data from the entire Compass ecosystem or integrates through APIs and uploads from various data sources to create personalized views. Once the information is assimilated into the Compass system, it is systematically organized, scrutinized, and delivered as actionable reports or controls that empower users to optimize their networks, strategically allocate capital, or determine the appropriate services to provide to customers and the optimal timing for those offerings. This holistic approach not only enhances operational efficiency but also drives informed decision-making across the organization.

Description

Compass is an innovative platform for digital adoption and user guidance that assists organizations in navigating complex software systems through the use of AI-driven help, interactive walkthroughs, and organized knowledge resources. This tool empowers businesses to develop detailed application walkthroughs that demystify intricate processes by directing users through tasks seamlessly within digital applications, promoting uniform execution while minimizing mistakes. These customized walkthroughs cater to various needs, including onboarding, training, and operational workflows, enabling users to swiftly master the navigation of enterprise software without the need for extensive manual guidance. Additionally, Compass facilitates the creation of centralized knowledge bases that house articles, documentation, and user manuals, allowing both employees and customers to access valuable self-service support whenever necessary. By fostering a more intuitive learning experience, Compass ultimately enhances overall productivity and user satisfaction within organizations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$120 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Calix

Founded

1999

Country

United States

Website

www.calix.com/compass.html

Vendor Details

Company Name

Compass

Country

United States

Website

icompass.io

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

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