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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Compass software suite collaborates seamlessly to furnish service providers with a comprehensive 360-degree perspective of their network, tailored to specific roles or activities. This enables a diverse user base, including network planners, engineers, support teams, marketers, general managers, and even home network subscribers, to utilize Compass applications for gaining profound insights into network performance, services, and business operations. Built on a cloud platform, the software aggregates data from the entire Compass ecosystem or integrates through APIs and uploads from various data sources to create personalized views. Once the information is assimilated into the Compass system, it is systematically organized, scrutinized, and delivered as actionable reports or controls that empower users to optimize their networks, strategically allocate capital, or determine the appropriate services to provide to customers and the optimal timing for those offerings. This holistic approach not only enhances operational efficiency but also drives informed decision-making across the organization.

Description

Compass is an innovative platform for digital adoption and user guidance that assists organizations in navigating complex software systems through the use of AI-driven help, interactive walkthroughs, and organized knowledge resources. This tool empowers businesses to develop detailed application walkthroughs that demystify intricate processes by directing users through tasks seamlessly within digital applications, promoting uniform execution while minimizing mistakes. These customized walkthroughs cater to various needs, including onboarding, training, and operational workflows, enabling users to swiftly master the navigation of enterprise software without the need for extensive manual guidance. Additionally, Compass facilitates the creation of centralized knowledge bases that house articles, documentation, and user manuals, allowing both employees and customers to access valuable self-service support whenever necessary. By fostering a more intuitive learning experience, Compass ultimately enhances overall productivity and user satisfaction within organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$120 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Calix

Founded

1999

Country

United States

Website

www.calix.com/compass.html

Vendor Details

Company Name

Compass

Country

United States

Website

icompass.io

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

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