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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The CWS Platform serves as a cloud-based B2B commerce solution tailored for manufacturers, distributors, and wholesalers, facilitating the management of negotiated pricing, customer credit, delivery terms, and product selections. By integrating buyer self-service functionalities, tools for sales representatives, and marketplace features, it allows buyers to explore catalogs, verify prices and stock levels, and submit orders effortlessly. Meanwhile, sales teams can oversee customer accounts, manage quotes, and handle customized shopping carts. The platform efficiently interfaces with ERP systems via APIs and webhooks to ensure the synchronization of product details, inventory levels, customer information, pricing structures, and order data. It also incorporates configurable rules to accommodate discounts, approval processes, and various commercial conditions. Additionally, optional AI agents enhance workflows related to sales, procurement, merchandising, catalog enhancement, and inventory replenishment. Organizations can leverage this versatile platform for digital B2B transactions, assisted selling, and operations within multi-seller marketplaces, ultimately streamlining their sales processes. This comprehensive approach not only improves efficiency but also supports a seamless experience across various sales channels.

Description

The Knack Brava add-on for SAP Commerce facilitates seamless connectivity within the B2B ecosystem, linking manufacturers, distributors, channel partners, and customers in every conceivable manner. By utilizing a comprehensive array of industry-specific processes alongside its extensibility, businesses can provide an exceptional omnichannel experience for customers across all touchpoints. The solution enhances efficiency by automating and streamlining order processing, creating an ideal operational setting. Users can easily request quotes, adjust pricing, and reference quotes within their shopping carts and orders. The main dashboard allows for quick access to created quotes, their values, and draft orders, simplifying management. Additionally, while assessing product details, users can view a compilation of all approved quotes associated with that product, facilitating rapid referencing. Field sales representatives are empowered to verify order accuracy across multiple channels, ensuring that only valid quotes and quantities are processed while maintaining precise pricing throughout the ordering system. This capability not only improves operational efficiency but also enhances customer satisfaction by minimizing errors in order fulfillment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Model Context Protocol (MCP) Yes 
SAP Commerce Cloud No 
SAP Store No 
TOTVS ERP Yes 

Integrations

Model Context Protocol (MCP) No 
SAP Commerce Cloud Yes 
SAP Store Yes 
TOTVS ERP No 

Pricing Details

The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CWS Platform

Founded

2012

Country

Brazil

Website

www.cws-platform.com/en/

Vendor Details

Company Name

Knack Systems

Country

United States

Website

www.knacksystems.com/solutions/knack-brava

Product Features

Product Features

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