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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The CWS Platform serves as a cloud-based B2B commerce solution tailored for manufacturers, distributors, and wholesalers, facilitating the management of negotiated pricing, customer credit, delivery terms, and product selections. By integrating buyer self-service functionalities, tools for sales representatives, and marketplace features, it allows buyers to explore catalogs, verify prices and stock levels, and submit orders effortlessly. Meanwhile, sales teams can oversee customer accounts, manage quotes, and handle customized shopping carts. The platform efficiently interfaces with ERP systems via APIs and webhooks to ensure the synchronization of product details, inventory levels, customer information, pricing structures, and order data. It also incorporates configurable rules to accommodate discounts, approval processes, and various commercial conditions. Additionally, optional AI agents enhance workflows related to sales, procurement, merchandising, catalog enhancement, and inventory replenishment. Organizations can leverage this versatile platform for digital B2B transactions, assisted selling, and operations within multi-seller marketplaces, ultimately streamlining their sales processes. This comprehensive approach not only improves efficiency but also supports a seamless experience across various sales channels.

Description

It's hardly surprising that ecommerce stands out as the leading tool for B2B sales, as it enables businesses to expand their market presence in a cost-efficient manner while catering to the self-service preferences of modern buyers. Epicor Commerce equips you to meet buyer expectations, thereby enhancing their loyalty and boosting your overall profitability. Effectively communicate your brand's value, highlight suggested products, and offer buyers immediate access to stock availability and comprehensive account histories. Utilize a unified source of information for your operations and decision-making processes while also developing a cohesive online storefront. Accelerate your sales growth with a cutting-edge digital commerce solution that seamlessly integrates with your Epicor ERP and is packed with features right from the start. Engage with buyers on their chosen devices or marketplaces, ensuring they receive a complete shopping experience enhanced by automated updates. Reduce expenses through cloud solutions and a robust integration that expands your Epicor ERP capabilities. By maintaining a single source of truth, you can streamline business operations and make informed decisions, while simultaneously introducing a web channel that allows you to quote, collect payments, and manage orders efficiently. Additionally, this approach not only fosters customer satisfaction but also positions your business for sustainable growth in the competitive ecommerce landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EBizCharge No 
Epicor BisTrack No 
Epicor Eclipse No 
Epicor Financials No 
Epicor Kinetic No 
Epicor Prophet 21 No 
Epicor Vision No 
Epicor Vista Market Share No 
Magento No 
Model Context Protocol (MCP) Yes 
TOTVS ERP Yes 

Integrations

EBizCharge Yes 
Epicor BisTrack Yes 
Epicor Eclipse Yes 
Epicor Financials Yes 
Epicor Kinetic Yes 
Epicor Prophet 21 Yes 
Epicor Vision Yes 
Epicor Vista Market Share Yes 
Magento Yes 
Model Context Protocol (MCP) No 
TOTVS ERP No 

Pricing Details

The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CWS Platform

Founded

2012

Country

Brazil

Website

www.cws-platform.com/en/

Vendor Details

Company Name

Epicor

Founded

1972

Country

United States

Website

www.epicor.com/en-us/products/digital-commerce/commerce-connect/

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Product Features

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