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Average Ratings 0 Ratings
Description
CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.
Description
The integration process is streamlined and straightforward with a white glove onboarding service that consolidates all pertinent customer, sales, and inventory information into a single platform. Are you looking to boost your average order value? Decrease excess stock? Reconnect with inactive customers? Establish your business objectives and allow ConnectedFlow to identify the most effective promotional strategies. Utilizing its advanced AI, ConnectedFlow targets customers who are most aligned with your selected goals—this represents hyper-personalized segmentation on a large scale. Alternatively, you can choose from one of your pre-existing segments, which can be automatically synchronized from your Shopify store. Eliminate uncertainty in your promotional efforts as ConnectedFlow’s AI determines the ideal mix of products and customers while forecasting the expected returns from each promotional campaign. By deploying sophisticated AI techniques, ConnectedFlow identifies the most effective discount rates that safeguard profit margins while optimizing returns, ensuring your promotional efforts are both strategic and profitable. This results in a more data-driven approach to marketing that can significantly enhance your overall business performance.
API Access
Has API
API Access
Has API
Integrations
Facebook
Klaviyo
Shopify
Gmail
Google Ads
Google Analytics
Instagram
Mailchimp
ParcelWILL
PayPal
Integrations
Facebook
Klaviyo
Shopify
Gmail
Google Ads
Google Analytics
Instagram
Mailchimp
ParcelWILL
PayPal
Pricing Details
$9.99 per month
Free Trial
Free Version
Pricing Details
$121.47 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com
Vendor Details
Company Name
ConnectedFlow
Country
United Kingdom
Website
connectedflow.app/