Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
C-Venture is a complimentary Sales Enquiry Management tool designed to fulfill the requirements of managing leads, quotes, follow-ups, sales orders, invoicing, proforma invoices, delivery notes, and more. Additionally, it encompasses Customer Support Management, transforming C-Venture into a comprehensive Customer Relationship Management software that addresses every facet of business operations. The inclusion of a Purchase Management System sets C-Venture apart from other CRMs, ensuring it meets the diverse needs of all businesses. Its features, such as mail-to-sales enquiry and mail-to-support ticket functionalities, alleviate the hassle of email tracking. Sales executives have the capability to oversee all their enquiries and leads, while also managing customer contact information with ease. Sales coordinators are equipped to view and respond to all enquiries seamlessly, enhancing team collaboration. Moreover, sales executives can update their follow-ups—whether they be visits, phone calls, or emails—and keep their team informed about these interactions. Each sales executive receives an automated daily report based on their follow-up activities, promoting accountability and performance tracking. Thus, C-Venture not only streamlines sales processes but also fosters better communication and efficiency within teams.
Description
Instant Reply serves as an advanced AI sales representative for engaging business discussions across platforms like Instagram, WhatsApp Business, and Messenger. This tool leverages a company's frequently asked questions, pricing, and policies to effectively respond to customer inquiries, assess incoming requests, and facilitate follow-up actions along with booking processes. Initially, teams can operate in an approval mode, gradually transitioning to automatically dispatch the types of replies they deem reliable. Additionally, personalized quotes and decisions regarding discounts can be delegated to a human agent while retaining the context of the conversation. The platform's shared inbox consolidates all customer interactions for easier management. Furthermore, an MCP server enables the connection of compatible AI assistants to appropriate inbox and workflow tasks, contingent upon workspace access rights, permissions, and specific plan limitations. Notably, WhatsApp Business is accessible under Growth and Pro plans, with Meta's delivery fees billed separately. Overall, Instant Reply streamlines customer engagement while providing flexibility for businesses to manage their communication effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook Messenger
No
Instagram
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chamunda Tech-Net Service
Founded
2006
Country
India
Website
www.cventure.in
Vendor Details
Company Name
Instant Reply
Website
www.instantreply.co
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No