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Description
CURSOR-CRM is a customizable CRM platform built for companies that want to improve customer relationships, streamline communication, and support daily business processes from one connected system. The platform gives users a 360-degree view of customers, teams, partners, activities, and business workflows. It comes with a strong standard feature set for sales, marketing, and customer service, allowing teams to begin using the system quickly while still leaving room for future expansion. CURSOR-CRM can be adapted to different departments, business areas, user counts, and industry-specific requirements as an organization grows. Its features include process management, collaboration tools, mobile CRM access, complaint management, standard process templates, third-party integrations, and AI-assisted support for routine tasks and customer insights. Businesses can choose between cloud and on-premises deployment depending on their technical, operational, and data security needs. The platform integrates with external systems such as ERP and billing tools, reducing disconnected software and manual spreadsheet work. CURSOR-CRM also prioritizes data protection, with certified German data center hosting available for cloud customers. CURSOR-CRM is designed to help organizations work more efficiently, improve customer service, and build a scalable CRM foundation for long-term success.
Description
Enterprise Resource Planning (ERP) is a methodology employed by organizations to oversee and unify critical aspects of their operations. On the other hand, Customer Relationship Management (CRM) is a technology designed to facilitate the management of a company's interactions with both current and prospective customers. An integrated ERP/CRM platform equips employees across various departments, such as sales, customer support, business development, and marketing, with improved tools to handle external communications and foster relationships. According to forecasts by Gartner, CRM is poised to become the largest segment of enterprise software expenditure by 2021. For a business aiming for longevity, it is essential to have a forward-thinking strategy. Implementing a cloud-based, open-source ERP/CRM solution can provide access to over 30 foundational modules tailored to your business needs, in addition to more than 500 add-ons that support expansion. This system accommodates all industry sectors and features flexible integration options, as well as support for multiple languages and currencies, ensuring that your business can adapt to a diverse market landscape. Ultimately, such a comprehensive toolset empowers companies to navigate growth and maintain competitive advantages effectively.
API Access
Has API
API Access
Has API
Integrations
Inxmail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$60 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Software AG
Country
Germany
Website
cursor.de/
Vendor Details
Company Name
Unbox ERP
Country
United States
Website
unboxerp.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management