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Description
Our mission is to help you reach your objectives by streamlining the management of collision repairs. The "CRMS" (Collision Repair Management System) has been effectively utilized for more than two decades, with its most recent iteration designed to be more user-friendly than ever before. This system enables you to handle all of your tasks from a single, intuitive application. Additionally, we can integrate with third-party applications as needed to enhance functionality. The newest version of CRMS is compatible with both 32-bit and 64-bit Windows operating systems, and it operates as a client-server application with an SQL database. Furthermore, it can be implemented in a cloud environment on a remote server if that option is preferable. Financial management features include key reports such as Balance Sheets, Income Statements, and Trial Balances, along with the ability to track gross profits based on various criteria. We also provide insights into technician efficiency, ensuring that CRMS serves as both an information and accounting system. The application encompasses modules dedicated to production and job costing, making it a comprehensive solution for your collision repair management needs. This robust system ensures that all aspects of your operations are efficiently monitored and managed.
Description
Oversee all customer service interactions through our comprehensive CRM platform. This enables your technicians and service advisors to deliver exceptional service by accessing real-time service history for customers. Our automated reminders via text, email, and phone calls will significantly minimize no-show instances. With electronic ordering that incorporates images for clarity, you can ensure precision in every transaction, complemented by an inventory system that tracks the exact location of items. You’ll be empowered to handle every aspect, from returns to core charges, with ease. Our robust scheduling tool not only facilitates appointment setting but also allows you to monitor daily progress effectively. Additionally, our load-leveling feature simplifies the management of work distribution across departments, preventing any single area from becoming overwhelmed. Furthermore, you can enjoy a real-time overview of your shop floor, providing insights into the status of each vehicle, the workload in every department, and current parts availability, ensuring streamlined operations for optimal efficiency. This holistic approach guarantees that all facets of your business are running smoothly and effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
R Software Service
Founded
1997
Country
United States
Website
www.rsoftwareservice.com/crms/CRMSApplication.html
Vendor Details
Company Name
Rome Technologies
Founded
1997
Country
United States
Website
www.rometech.com
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management