Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CRMChat is an online platform designed for customer relationship management and sales engagement, focusing on workflows within Telegram. This tool enables teams to efficiently oversee contacts and leads, streamline outreach efforts, monitor conversations, and manage follow-ups from a collaborative workspace. Targeting Web3 and SaaS enterprises, marketing agencies, affiliate marketers, iGaming groups, and creators utilizing Telegram for customer interaction, CRMChat is tailored to meet their needs. Additionally, the platform incorporates AI-driven automation and features to help organize prospect research and outreach efforts effectively. By integrating Telegram activities with sales workflows, teams can maintain lead information and communication seamlessly in one centralized location. Accessible via the internet, CRMChat also includes a comprehensive help center that offers valuable guidance on using its features efficiently. As a result, this platform enhances productivity and fosters better engagement with potential and existing customers.
Description
Convarza AI is a cloud-based CRM solution that facilitates the management of customer interactions across various platforms, including chat, email, and phone calls. The platform allows teams to efficiently handle leads and contacts, track conversation histories, and delegate discussions as needed. Notable features encompass AI-driven voice agents and chatbots, customizable call flows, shared inboxes, automated workflows, marketing campaigns, and reminders for staff follow-ups. Additionally, agents benefit from a comprehensive knowledge base, the ability to transfer conversations to colleagues, and tools for scheduling appointments. Communication channels supported include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat, while voice interactions can be facilitated through Twilio, Maqsam, or SIP services. Teams can tailor their channels and calling processes, link interactions with contact records and tasks, and streamline outreach within a single unified workspace. This platform is specifically crafted for sales, customer service, and other teams that engage directly with customers, helping them to effectively organize multi-channel communications, evaluate leads, and arrange appointments seamlessly. By integrating these functionalities, Convarza AI enhances the overall efficiency of customer engagement strategies.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Integrately
No
Make
No
Maqsam
No
Telegram
Yes
Twilio
No
Zapier
No
Integrations
Integrately
Yes
Make
Yes
Maqsam
Yes
Telegram
No
Twilio
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$39/month/user
Starter is $39/month, billed monthly, and includes 1 user, 3 connected channels, 600 AI-calling minutes, and 1,200 dialer minutes per month. Annual billing is $390/year. Prices exclude applicable taxes; no setup or onboarding fee.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Hinstflow
Founded
2021
Country
United States
Website
crmchat.ai/
Vendor Details
Company Name
Pronnel Technology
Founded
2016
Country
India
Website
www.convarza.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Alternatives
No Alternatives