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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CRM9 is a sophisticated, cloud-oriented Customer Relationship Management solution designed to integrate sales, marketing, and customer support into a single cohesive system. It provides thorough contact and lead management, meticulously tracking every interaction to create comprehensive 360° customer profiles. The sales pipeline feature enables visual deal tracking, accurate forecasting, and streamlined workflow automation, allowing businesses to close deals more effectively. It also includes marketing automation tools that facilitate targeted email campaigns, customer segmentation, and in-depth analytics, significantly enhancing engagement levels. The integrated service desk efficiently handles tickets, escalations, and supports multiple channels, ultimately boosting customer satisfaction. Users benefit from built-in dashboards and reports, which deliver real-time insights into sales performance, customer behaviors, and team productivity. Furthermore, CRM9 embraces AI-driven automation and predictive analytics, along with flexible workflow customization, ensuring robust data security and compliance at all times. This comprehensive platform serves as a powerful solution for nurturing relationships, enhancing operational efficiency, and propelling business growth. With CRM9, organizations can effortlessly adapt to the evolving dynamics of customer interactions and market demands.

Description

Achieve comprehensive insight into customer interactions, histories, and records from a single interface. Minimize the number of clicks and enhance efficiency through a consolidated view of customer information. Explore customer data in depth using sophisticated drill-down features. Utilize integrated AI to identify optimal opportunities and speed up the closure of deals. Receive tailored suggestions for the most effective actions to take in various sales scenarios. Concentrate on high-value prospects with predictive analytics that assess deal success probabilities. Emulate successful strategies by employing advanced forecasting techniques and time-sensitive analytics. Monitor sales performance with real-time metrics and reporting, eliminating the need for manual spreadsheets. Anticipate pipeline changes and quota success using dashboards designed for specific roles. Streamline and automate your sales workflows with user-friendly drag-and-drop features and built-in instructional guides. Employ Smart Guides to manage intricate sales tasks seamlessly. Collaborate easily by leveraging native integrations with external document management tools, ensuring a smooth process across platforms. This comprehensive approach not only enhances efficiency but also empowers sales teams to work more effectively and strategically.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ADP DataCloud No 
AWS Marketplace No 
Adobe Real-Time CDP No 
BI Book No 
Bluehubcloud PBX No 
CRMJetty No 
Codeless Platforms BPA Platform No 
Elate No 
Mailchimp No 
Priority Software No 
Rayven No 
RingCentral RingCX No 
Smart Apartment Data No 
Sugar Connect No 
Sugar Sell No 
Tarvent No 
Vodia PBX No 
WebTrak No 
Xero No 
ZoomInfo No 

Integrations

ADP DataCloud Yes 
AWS Marketplace Yes 
Adobe Real-Time CDP Yes 
BI Book Yes 
Bluehubcloud PBX Yes 
CRMJetty Yes 
Codeless Platforms BPA Platform Yes 
Elate Yes 
Mailchimp Yes 
Priority Software Yes 
Rayven Yes 
RingCentral RingCX Yes 
Smart Apartment Data Yes 
Sugar Connect Yes 
Sugar Sell Yes 
Tarvent Yes 
Vodia PBX Yes 
WebTrak Yes 
Xero Yes 
ZoomInfo Yes 

Pricing Details

300 INR/month
CRM9 Pricing and Plans

At CRM9, we believe effective customer relationship management should be accessible and scalable for every business. Our pricing model is transparent, flexible, and designed to grow with your organization.

Subscription Model

Access the full range of CRM9’s core features for ₹300 per month. This plan provides essential CRM capabilities, including lead and contact management, sales pipeline tracking, task management, and follow-up automation. It is ideal for individuals and small teams looking for an affordable and efficient CRM solution.

Advanced Plans

As your business expands, CRM9 offers upgrade options with advanced features and additional user capacity. Higher-tier plans include:

Growth Plan: Enhanced automation, detailed analytics, and team collaboration tools.

Pro Plan: Advanced reporting, role-based access control, and customizable dashboards.

Enterprise Plan: Unlimited users, full access to all features, dedicated account management, and priority support.

Annual and custom enterprise pricing options are available for businesses requiring greater flexibility or large-scale deployments.

Key Inclusions in the Base Plan

Comprehensive lead and contact management

Sales and opportunity pipeline tracking

Task scheduling and follow-up management

Communication history and email tracking

Real-time analytics and performance reports

Secure cloud storage with daily data backup

Multi-user access with permission controls

Why Choose CRM9

Affordability: Competitive entry pricing that fits small business budgets.

Scalability: Upgrade options that align with your growth and operational needs.

Transparency: No hidden fees or complex pricing structures.

Value: Access to enterprise-grade tools and security at an affordable cost.

CRM9 offers a complete, professional-grade CRM experience at a price designed to deliver measurable value and long-term growth.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CRM9

Founded

2025

Country

India

Website

www.crm9.in/

Vendor Details

Company Name

SugarCRM

Founded

2004

Country

United States

Website

www.sugarcrm.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging Yes 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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