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Average Ratings 0 Ratings
Description
CRM.WebiShopi is an online customer relationship management tool designed for business-to-business sales teams. This platform streamlines inquiries, customer information, contacts, and sales opportunities within a collaborative environment, featuring customizable pipelines that can be viewed as either a board or a table. Teams have the capability to designate lead owners, establish follow-up tasks, monitor deadlines according to the complexity of leads, and document interactions such as calls, visits, and notes. Additionally, the application includes functionalities for team task requests, customizable fields and roles, email alerts, dashboards for monitoring pipeline progress and team performance metrics, as well as the ability to import and export customer data in CSV format, along with automation features triggered by changes in the pipeline. It caters to teams operating in various industries, including trading, construction, real estate, healthcare, logistics, retail, and IT services. Organizations can take advantage of the service at no cost for the first year when setting up new workspaces, with various paid subscription options available per user that offer flexibility in billing on a monthly or annual basis. Furthermore, the platform's user-friendly interface facilitates seamless collaboration among team members, enhancing overall efficiency in managing customer relationships.
Description
Instant Reply serves as an advanced AI sales representative for engaging business discussions across platforms like Instagram, WhatsApp Business, and Messenger. This tool leverages a company's frequently asked questions, pricing, and policies to effectively respond to customer inquiries, assess incoming requests, and facilitate follow-up actions along with booking processes. Initially, teams can operate in an approval mode, gradually transitioning to automatically dispatch the types of replies they deem reliable. Additionally, personalized quotes and decisions regarding discounts can be delegated to a human agent while retaining the context of the conversation. The platform's shared inbox consolidates all customer interactions for easier management. Furthermore, an MCP server enables the connection of compatible AI assistants to appropriate inbox and workflow tasks, contingent upon workspace access rights, permissions, and specific plan limitations. Notably, WhatsApp Business is accessible under Growth and Pro plans, with Meta's delivery fees billed separately. Overall, Instant Reply streamlines customer engagement while providing flexibility for businesses to manage their communication effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Facebook Messenger
No
Gmail
Yes
Google Workspace
Yes
Instagram
No
WhatsApp
No
Integrations
Facebook Messenger
Yes
Gmail
No
Google Workspace
No
Instagram
Yes
WhatsApp
Yes
Pricing Details
$5/user/month
New workspaces are free for the first year for up to 10 users. After that, the annual-billing rate is $60 per user per year ($5 per user per month equivalent); monthly billing is $6 per user per month.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
TechBee IT & Designs LLC
Founded
2017
Country
United Arab Emirates
Website
crm.webishopi.com
Vendor Details
Company Name
Instant Reply
Website
www.instantreply.co
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Alternatives
No Alternatives