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Average Ratings 23 Ratings

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ease
features
design
support

Description

CRM Solid is a comprehensive omnichannel customer relationship management tool that consolidates all customer interactions into a single inbox. It integrates messaging platforms such as Telegram, WhatsApp, Instagram, Facebook, X, LinkedIn, Bluesky, and Reddit direct messages, alongside a designated email inbox for each user and a live chat feature for websites, ensuring that leads from any of these channels are funneled into the same workflow. AI-powered agents efficiently respond to inquiries, assess and prioritize leads, and seamlessly transfer conversations to human agents when necessary. Additionally, a content scheduling feature enables users to publish updates across various networks, including TikTok, YouTube, Pinterest, and Threads. The CRM functionalities include managing contacts with tags, custom fields, and lead scoring, as well as organizing kanban pipelines, tasks, deals, invoicing, and tracking revenue. Connectivity is further enhanced by a REST API and an official MCP server, allowing AI assistants to access and modify the same data. A convenient browser extension allows users to save any LinkedIn, X, or Instagram profile with a single click. There is also a free plan available for users who want to explore its features. This innovative approach helps businesses streamline their customer interactions and improve their overall efficiency.

Description

Zoho Social is a comprehensive social media management platform built for businesses of all sizes and agencies. It simplifies social media marketing by enabling users to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track competitors, monitor keywords and hashtags, generate in-depth reports, and more—all from one centralized dashboard. Supported Platforms: Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram. Key Features: Scheduling & publishing for efficient content planning Unified inbox to track conversations across platforms Social media analytics for data-driven decision-making Content calendar to visualize and organize posts Team collaboration tools for seamless workflow management Zia AI for AI-powered content generation, hashtags, and captions Zoho Social is available on both web and mobile, ensuring you stay connected and in control wherever you go. It offers four editions for businesses and two for agencies, with flexible pricing plans. A free edition and a trial version are also available to get started quickly.

API Access

Has API

API Access

Has API

Screenshots View All

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Integrations

Facebook
Instagram
X (Twitter)
Google Business Profile
LinkedIn
Stackreaction
Telegram
WhatsApp
Workato
Zoho CRM
Zoho Desk
Zoho Directory

Integrations

Facebook
Instagram
X (Twitter)
Google Business Profile
LinkedIn
Stackreaction
Telegram
WhatsApp
Workato
Zoho CRM
Zoho Desk
Zoho Directory

Pricing Details

$24.99/month
Free Trial
Free Version

Pricing Details

$10 per month
There are three editions for businesses and two editions for agencies. Check our pricing page to stay updated on the latest information.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CRM Solid

Founded

2026

Country

Turkey

Website

crmsolid.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

United States

Website

www.zoho.com/social/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

No Alternatives

Alternatives

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