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Average Ratings 23 Ratings
Description
CRM Solid is a comprehensive omnichannel customer relationship management tool that consolidates all customer interactions into a single inbox. It integrates messaging platforms such as Telegram, WhatsApp, Instagram, Facebook, X, LinkedIn, Bluesky, and Reddit direct messages, alongside a designated email inbox for each user and a live chat feature for websites, ensuring that leads from any of these channels are funneled into the same workflow. AI-powered agents efficiently respond to inquiries, assess and prioritize leads, and seamlessly transfer conversations to human agents when necessary. Additionally, a content scheduling feature enables users to publish updates across various networks, including TikTok, YouTube, Pinterest, and Threads. The CRM functionalities include managing contacts with tags, custom fields, and lead scoring, as well as organizing kanban pipelines, tasks, deals, invoicing, and tracking revenue. Connectivity is further enhanced by a REST API and an official MCP server, allowing AI assistants to access and modify the same data. A convenient browser extension allows users to save any LinkedIn, X, or Instagram profile with a single click. There is also a free plan available for users who want to explore its features. This innovative approach helps businesses streamline their customer interactions and improve their overall efficiency.
Description
Zoho Social is a comprehensive social media management platform built for businesses of all sizes and agencies. It simplifies social media marketing by enabling users to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track competitors, monitor keywords and hashtags, generate in-depth reports, and more—all from one centralized dashboard.
Supported Platforms:
Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram.
Key Features:
Scheduling & publishing for efficient content planning
Unified inbox to track conversations across platforms
Social media analytics for data-driven decision-making
Content calendar to visualize and organize posts
Team collaboration tools for seamless workflow management
Zia AI for AI-powered content generation, hashtags, and captions
Zoho Social is available on both web and mobile, ensuring you stay connected and in control wherever you go. It offers four editions for businesses and two for agencies, with flexible pricing plans. A free edition and a trial version are also available to get started quickly.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Facebook
Instagram
X (Twitter)
Google Business Profile
LinkedIn
Stackreaction
Telegram
WhatsApp
Workato
Zoho CRM
Integrations
Facebook
Instagram
X (Twitter)
Google Business Profile
LinkedIn
Stackreaction
Telegram
WhatsApp
Workato
Zoho CRM
Pricing Details
$24.99/month
Free Trial
Free Version
Pricing Details
$10 per month
There are three editions for businesses and two editions for agencies. Check our pricing page to stay updated on the latest information.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CRM Solid
Founded
2026
Country
Turkey
Website
crmsolid.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
United States
Website
www.zoho.com/social/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Alternatives
No Alternatives