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Description

CRM Solid is a comprehensive omnichannel customer relationship management tool that consolidates all customer interactions into a single inbox. It integrates messaging platforms such as Telegram, WhatsApp, Instagram, Facebook, X, LinkedIn, Bluesky, and Reddit direct messages, alongside a designated email inbox for each user and a live chat feature for websites, ensuring that leads from any of these channels are funneled into the same workflow. AI-powered agents efficiently respond to inquiries, assess and prioritize leads, and seamlessly transfer conversations to human agents when necessary. Additionally, a content scheduling feature enables users to publish updates across various networks, including TikTok, YouTube, Pinterest, and Threads. The CRM functionalities include managing contacts with tags, custom fields, and lead scoring, as well as organizing kanban pipelines, tasks, deals, invoicing, and tracking revenue. Connectivity is further enhanced by a REST API and an official MCP server, allowing AI assistants to access and modify the same data. A convenient browser extension allows users to save any LinkedIn, X, or Instagram profile with a single click. There is also a free plan available for users who want to explore its features. This innovative approach helps businesses streamline their customer interactions and improve their overall efficiency.

Description

MySampark is an innovative social media automation tool designed to handle Instagram and Facebook accounts through AI-driven workflows. This platform streamlines the process by automating responses to comments, dispatching direct messages, and organizing content scheduling from a single interface. Its AI campaign manager assists in crafting captions and selecting relevant hashtags for effective content strategy. Additionally, the comment-to-DM automation feature turns user engagement into potential leads by reacting to specific keyword prompts, such as inquiries about pricing. The AI product reply function can be customized with product information and frequently asked questions, ensuring accurate responses to customer queries. A centralized inbox brings together conversations, comments, and AI-generated replies, which simplifies communication without the hassle of switching between different platforms. Furthermore, the analytics component monitors engagement metrics and highlights the most successful posts. MySampark also facilitates centralized oversight across various social media sites, including Instagram, Facebook, LinkedIn, YouTube, Pinterest, and X. With multi-user account capabilities, teams can collaborate effectively across content creation, sales, marketing, and customer support endeavors, enhancing overall productivity and efficiency. Overall, this platform is designed to empower businesses to optimize their social media presence seamlessly.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

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Integrations

Facebook
Instagram
Telegram
WhatsApp
X (Twitter)

Integrations

Facebook
Instagram
Telegram
WhatsApp
X (Twitter)

Pricing Details

$24.99/month
Free Trial
Free Version

Pricing Details

$4.99/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CRM Solid

Founded

2026

Country

Turkey

Website

crmsolid.com

Vendor Details

Company Name

Saurabh Infosys

Founded

2021

Country

India

Website

saurabhinfosys.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Alternatives

No Alternatives

Alternatives

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