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Description
CRM Solid is a comprehensive omnichannel customer relationship management tool that consolidates all customer interactions into a single inbox. It integrates messaging platforms such as Telegram, WhatsApp, Instagram, Facebook, X, LinkedIn, Bluesky, and Reddit direct messages, alongside a designated email inbox for each user and a live chat feature for websites, ensuring that leads from any of these channels are funneled into the same workflow. AI-powered agents efficiently respond to inquiries, assess and prioritize leads, and seamlessly transfer conversations to human agents when necessary. Additionally, a content scheduling feature enables users to publish updates across various networks, including TikTok, YouTube, Pinterest, and Threads. The CRM functionalities include managing contacts with tags, custom fields, and lead scoring, as well as organizing kanban pipelines, tasks, deals, invoicing, and tracking revenue. Connectivity is further enhanced by a REST API and an official MCP server, allowing AI assistants to access and modify the same data. A convenient browser extension allows users to save any LinkedIn, X, or Instagram profile with a single click. There is also a free plan available for users who want to explore its features. This innovative approach helps businesses streamline their customer interactions and improve their overall efficiency.
Description
Ignix consolidates three separate tools into a single solution that includes a social media scheduling platform, a system for automating direct messages and comments, and a collaborative inbox.
Users can effortlessly publish and schedule content across 14 different networks, such as Instagram, TikTok, YouTube, and LinkedIn, utilizing a unified calendar that offers previews and validation for each network prior to posting.
The platform features a visual flow builder to create automations where actions like comments on posts can trigger private DMs, keywords can initiate sequences, and follow gates can effectively qualify leads.
An AI agent, customized with your own documents and website information, manages conversations across all channels and seamlessly escalates to a human representative when necessary.
All direct messages, comments, and reviews are collected in a single inbox, complete with options for saved replies, designated team roles, and structured approval processes.
With straightforward pricing that includes unlimited contacts and messages across all plans, expanding your audience will never lead to increased costs.
This innovative platform not only streamlines workflow but also enhances team collaboration and responsiveness.
API Access
Has API
API Access
Has API
Screenshots View All
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Screenshots View All
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Integrations
Facebook
Instagram
Telegram
WhatsApp
X (Twitter)
Pricing Details
$24.99/month
Free Trial
Free Version
Pricing Details
$19/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CRM Solid
Founded
2026
Country
Turkey
Website
crmsolid.com
Vendor Details
Company Name
Dreaming Solutions LLC
Founded
2020
Country
United States
Website
ignix.social
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Alternatives
No Alternatives