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Description
Traditional paper sign-in sheets are being phased out in favor of tablets, which provide businesses with a more efficient and organized approach to managing customer interactions from the moment they enter. An intuitive app effectively captures each customer's name and their specific requirements, while also recording the exact time of entry and displaying a categorized list across the networked computers. Empower your team with the necessary tools to address customer needs more swiftly and effectively. By automatically categorizing customers based on their purpose of visit and the relevant department, the need for a dedicated greeter is eliminated, allowing customers to connect directly with the appropriate staff member. This streamlined process not only enhances response times but also ensures that each customer's needs are met promptly. Additionally, management can access insightful reports that analyze customer traffic patterns and trends, as well as evaluate staff performance and overall office productivity, ultimately leading to improved service delivery. Adopting this digital method not only modernizes the customer sign-in process but also significantly enhances operational efficiency across the business.
Description
Waitwhile is a smart scheduling and waitlist platform that helps 20000+ companies break their wait times and create amazing wait experiences. Waitwhile solves all aspects related to queuing, including letting guests check-in online, showing wait times, and keeping everyone updated via SMS and email. You can also integrate with the powerful API. Unlimited use for 100 guests per year.
API Access
Has API
API Access
Has API
Integrations
CloudShow
Craft CMS
Mailchimp
Salesforce
Stackreaction
Pricing Details
$34 per month
Free Trial
Free Version
Pricing Details
$59.00/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Check In Systems
Founded
2004
Website
www.cqueue.com
Vendor Details
Company Name
Waitwhile
Founded
2016
Country
United States
Website
waitwhile.com
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking