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Average Ratings 0 Ratings

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ease
features
design
support

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Description

A modular strategy for a comprehensive solution. One of the key obstacles that municipalities encounter today is the challenge of accessing information across various departments. CORe360 is designed to integrate MSI’s existing modules, enhancing visibility throughout different sectors. The cutting-edge architecture of CORe360 from MSI ensures that information, statuses, and financial transactions are accessible across departments, enabling your team to operate both effectively and efficiently. This system permits simultaneous visibility of information by several departments, thereby accelerating revenue collection with reduced time and effort. CORe360 provides municipalities with a detailed overview of resident, property, and vehicle transactions, along with the necessary tools to better serve the community. It combines user-friendliness with powerful performance. With just a simple query, municipalities can easily access information regarding amounts owed for parking fees, local ordinance infractions, and building code violations, streamlining operations for improved service delivery. This comprehensive solution ultimately empowers municipalities to enhance transparency and responsiveness to their constituents.

Description

QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel

Integrations

Microsoft Excel

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Municipal Systems

Founded

1991

Country

United States

Website

www.violations.com/core360/

Vendor Details

Company Name

QScend Technologies

Founded

1998

Country

United States

Website

www.qscend.com

Product Features

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Permit

Automated Routing
Building Permits
Business License
Code Enforcement
Customer Portal
Expiration Date Tracking
Inspection Management
Mobile Access
Online Applications
Online Payments
Parking Permits
Renewal Management

Product Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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