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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8x8
ASC
Aspen DMC3
Daktela
Deepgram
Freshdesk
Genesys Cloud
Microsoft Dynamics 365
Microsoft Excel
NICE CXone
Nixxis Contact Suite
NobelBiz
Odigo
QEval
Red Box
TelXL
Twilio
UiPath
Zoho CRM
babelforce

Integrations

8x8
ASC
Aspen DMC3
Daktela
Deepgram
Freshdesk
Genesys Cloud
Microsoft Dynamics 365
Microsoft Excel
NICE CXone
Nixxis Contact Suite
NobelBiz
Odigo
QEval
Red Box
TelXL
Twilio
UiPath
Zoho CRM
babelforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

PiControl Solutions

Country

United States

Website

www.picontrolsolutions.com/products/columbo/

Vendor Details

Company Name

Creovai

Country

United States

Website

www.creovai.com

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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