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Description
Empower, the comprehensive HHS platform from CITI, facilitates efficient management and informed decision-making across a diverse array of health and human services. This platform is constructed on a foundation of extensive domain expertise developed through close collaboration with clients and end-users. Empower caters to both federal and state child welfare and benefit initiatives, encompassing areas such as child welfare, foster care, childcare, TANF, SNAP, and Head Start. Its eligibility rules engine is designed for swift configuration and application, aiding in eligibility assessments and enhancing decision-making processes in case management. With the capability for rapid deployment, the Empower platform supports all stages of the case management lifecycle. Built on state-of-the-art technology, it ensures longevity and broader program applicability, effectively minimizing the risk of obsolescence. Furthermore, all solutions created on the Empower platform are fully responsive, guaranteeing compatibility with all mobile devices. This responsiveness not only enhances user experience but also broadens access to essential services.
Description
Your agency can undergo significant transformation by implementing engagement systems that enhance interactions with clients and stakeholders while empowering caseworkers. Diona's solutions are designed to assist Health and Human Services agencies in better serving individuals, all while enhancing the collaboration and workflow of their employees to achieve improved social outcomes. With these advancements, new possibilities for efficiency, insight, and collaboration are readily available to everyone involved. In summary, Diona's offerings consist of commercial off-the-shelf (COTS) solutions for social program engagement, integrating devices like smartphones and tablets with agency case management and eligibility systems, ultimately streamlining processes and fostering better service delivery. This integration is crucial for modernizing the way agencies interact with the communities they serve.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft SharePoint
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CITI
Country
United States
Website
www.citi-us.com/state-and-local/empower
Vendor Details
Company Name
Diona
Founded
2012
Country
Ireland
Website
www.diona.com
Product Features
Human Services
Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management
Product Features
Human Services
Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management