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Description
We create groundbreaking and intelligent software products designed to enhance digital processes and streamline automation. By harnessing the power of Artificial Intelligence, we empower both strategic and tactical operations, and we are passionate about our work. Our mission is to help clients derive significant advantages from tailored business applications that utilize analytics, insights, and automation. We aim to transform data into actionable knowledge through German-engineered Artificial Intelligence technology. With over 20 years of experience in custom software development, we integrate scientific research with our proprietary technology stack in the realm of Artificial Intelligence. Our commitment to innovation and quality underpins every project we undertake. Each solution is crafted to adhere to the highest standards of quality and the latest technological advancements, ensuring maximum satisfaction for our clients. We emphasize immediate, customer-focused service, personalized consulting, and dedicated one-on-one support as vital components of successful business partnerships. Ultimately, our goal is to cultivate long-lasting relationships that foster growth and mutual success.
Description
Transforming customer engagement for the future, intelligent conversational interfaces enhance both commerce and customer satisfaction. By leveraging these tools, businesses can achieve increased revenues while simultaneously reducing engagement costs. Engaging in timely conversations with potential clients significantly boosts conversion rates and opens up new revenue streams. Context-aware dialogues tailored to individual circumstances help decrease customer churn and enhance lifetime value. A comprehensive solution that seamlessly integrates with point-of-sale and booking systems also contributes to cost reductions. This approach facilitates commerce across various channels, including SMS, Facebook Messenger, and voice assistants. Our team specializes in designing, constructing, and maintaining conversational interfaces and AI-driven chatbots tailored for offline enterprises globally. Experience heightened customer acquisition, large-scale personalization, and simplified processes that drive down expenses. Empower the future of customer engagement in offline commerce by exploiting advanced technologies in artificial intelligence and natural language understanding, ensuring businesses remain at the forefront of innovation. Ultimately, this strategic approach creates a more efficient and engaging shopping experience for customers.
API Access
Has API
API Access
Has API
Integrations
Amazon
Clover
Constant Contact
Facebook Messenger
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
NVIDIA DRIVE
QuickBooks Online
Integrations
Amazon
Clover
Constant Contact
Facebook Messenger
Google
HubSpot CRM
HubSpot Customer Platform
Microsoft Azure
NVIDIA DRIVE
QuickBooks Online
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CID
Founded
1997
Country
Germany
Website
cid.com
Vendor Details
Company Name
Voicy.ai
Country
United States
Website
www.voicy.ai/
Product Features
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat