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Description

CES BLUE is a cloud-hosted back-office platform designed for retail energy companies that need integrated transaction processing, customer data management, billing, accounts receivable, and analytics. Its EDI management capabilities automate customer enrollment, usage processing, billing transactions, and other electronic exchanges with utilities and market participants. Built-in error detection and work queues help operations teams identify transaction problems and manage corrections more efficiently. The billing engine provides menu-driven configuration so retailers can support different energy products, customer arrangements, and complex billing requirements. It also integrates with wholesale market databases and ISO settlement reporting systems to connect billing activity with broader energy market operations. Reporting, business intelligence dashboards, and advanced data analytics give users visibility into operational and financial performance. CES BLUE uses a web-hosted architecture with APIs and database integrations that allow the platform to connect with existing upstream and downstream applications. An AI chatbot trained on system documentation provides users with on-demand assistance and can support platform self-training. CES BLUE is intended for retail energy providers seeking a scalable SaaS environment for consolidating back-office processes while improving automation, flexibility, and operational efficiency.

Description

Utilibill offers Enterprise grade Utility Billing and CIS – Cloud native. We offer toolkits to utilities that allow them to transition independently. Additionally, we have a strong partner network that can help with the entire project lifecycle. We bill electricity, gas, water, re-water, air conditioning, broadband and many other services. Market connectivity includes: AEMO, NEMO and Telstra Wholesale, AAPT. Vocus, OPTUS, and many more. Our over 60-strong team is located in Victoria, California and Santa Monica, Arkansas. Provide: Billing CIS, Customer Portal and Invoice Designer. You can access our platforms for a 30-day free trial. Get yours today.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1,000.00/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Customized Energy Solutions

Founded

1998

Country

United States

Website

www.ces-ltd.com

Vendor Details

Company Name

Utilibill

Founded

2005

Country

Australia

Website

utilibill.com.au

Product Features

EDI

AS2 Applications No 
AS2 Specification Compliance No 
Archiving & Retention No 
Certificate Management No 
Configuration Data Searching No 
Data Format Translator No 
Flexible Licensing No 
Full Logging No 
Labeling No 

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Energy Management

Benchmarking Yes 
Bill Audit Yes 
Bill Database Yes 
Bill Importing Yes 
Budgeting & Forecasting No 
Compliance Management Yes 
Contract Management Yes 
Cost / Use Reporting Yes 
Emissions Monitoring Yes 
Energy Price Analysis Yes 
Facility Scheduling Yes 
Greenhouse Gas Tracking Yes 
Load Control Yes 
Load Forecasting Yes 
Meter Tracking Yes 
Risk Management Yes 
Weather Normalization No 

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management Yes 
License Issuance Yes 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing Yes 
Work Order Management Yes 

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Alternatives

Alternatives

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Hansen CIS

Hansen Technologies
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BlueOceanUtility

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Banyon Utility Billing Reviews

Banyon Utility Billing

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