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Description
CES BLUE is a cloud-hosted back-office platform designed for retail energy companies that need integrated transaction processing, customer data management, billing, accounts receivable, and analytics. Its EDI management capabilities automate customer enrollment, usage processing, billing transactions, and other electronic exchanges with utilities and market participants. Built-in error detection and work queues help operations teams identify transaction problems and manage corrections more efficiently. The billing engine provides menu-driven configuration so retailers can support different energy products, customer arrangements, and complex billing requirements. It also integrates with wholesale market databases and ISO settlement reporting systems to connect billing activity with broader energy market operations. Reporting, business intelligence dashboards, and advanced data analytics give users visibility into operational and financial performance. CES BLUE uses a web-hosted architecture with APIs and database integrations that allow the platform to connect with existing upstream and downstream applications. An AI chatbot trained on system documentation provides users with on-demand assistance and can support platform self-training. CES BLUE is intended for retail energy providers seeking a scalable SaaS environment for consolidating back-office processes while improving automation, flexibility, and operational efficiency.
Description
When investing in a software solution, maximizing its utility is crucial. This is precisely why, despite PathFinder's initial focus as an EDI tool, we have progressively enhanced it into a comprehensive solution that facilitates data movement both externally and internally. We refer to this as our Data Exchange Solution. Data exchange encompasses any situation that necessitates the transfer of electronic business documents between distinct computer systems in a controlled, monitored, and reliable manner. The most prevalent application is Electronic Data Interchange (EDI), which involves the transfer of business documents like orders, invoices, and dispatch notes in established formats between different companies or within inter-company transactions. A significant portion of our clientele relies on PathFinder for this specific purpose. It adeptly manages both traditional delimited EDI standards and contemporary XML formats, and it even offers conversion capabilities between the two should you need it. Furthermore, the versatility of this solution allows businesses to streamline their processes and enhance overall efficiency.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Customized Energy Solutions
Founded
1998
Country
United States
Website
www.ces-ltd.com
Vendor Details
Company Name
Orion Solutions
Founded
1999
Country
United Kingdom
Website
www.orionltd.co.uk/products/pathfinder/
Product Features
EDI
AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
EDI
AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling