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Description
CERTIFY Health is a cloud-based platform that enhances the patient experience by streamlining healthcare workflows in an easy-to-use manner. It enables healthcare practitioners to create a smooth and positive journey for patients, effectively tackling the issues linked to manual appointment scheduling and data input. With CERTIFY Health, providers can offer round-the-clock appointment management and quick check-in possibilities via kiosks, tablets, and smartphones, significantly reducing long wait times. Patients benefit from the convenience of filling out digital forms and consent documents online, leading to a more efficient process. The platform also incorporates biometric authentication to guarantee secure check-ins at the reception area. In addition, CERTIFY Health improves revenue management by facilitating real-time co-pay collection directly from patients. It seamlessly connects to patients’ medical records by integrating with top EHR partners such as EPIC, CERNER, iSOFT, and Allscripts, among others. Ultimately, CERTIFY Health stands as a comprehensive solution that prioritizes patient satisfaction while enhancing operational efficiency for healthcare providers.
Description
Keona Health’s CareDesk is a specialized healthcare CRM platform designed to optimize patient access and improve operational efficiency through AI-driven workflows. It provides a unified workspace where healthcare teams can manage patient interactions, access data, and complete tasks without switching between systems. The platform integrates seamlessly with existing EHR and practice management systems to deliver real-time information. CareDesk supports multiple communication channels, including phone, chat, mobile, and web, ensuring patients can connect easily. It includes advanced decision support tools such as automated scheduling, symptom screening, and nurse triage to enhance care delivery. The system guides staff through structured workflows, reducing errors and improving consistency in patient interactions. Automation features handle repetitive tasks, allowing teams to focus on patient care instead of administrative work. The platform also offers a patient self-service workspace, enabling individuals to manage their own requests and appointments. Detailed reporting and analytics provide insights into performance, communication, and operational metrics. CareDesk helps standardize processes while still allowing customization to meet individual provider needs. By improving both patient engagement and staff efficiency, the platform supports better healthcare outcomes.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
EPIC HRMS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CERTIFY Health
Founded
2012
Country
United States
Website
www.certifyhealth.com
Vendor Details
Company Name
Keona Health
Founded
2010
Country
United States
Website
www.keonahealth.com
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics