Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CCManager is a cloud-driven application tailored for repair shops that focus on servicing mobile devices, computers, printers, and various electronic gadgets. This software streamlines the organization of customer records and repair orders, enabling staff to document devices using photos and QR codes while effectively tracking each job throughout the service lifecycle. Additionally, it encompasses features for inventory management, point-of-sale transactions, accounts receivable, and supports partial payments, alongside workflows for cash register closing. Repair shops can easily communicate repair updates to customers via WhatsApp, generate thermal receipts, and oversee standard sales and service operations all within a single online platform. Specifically designed for independent repair businesses and service teams, CCManager integrates the processes of intake, repair monitoring, payments, and overall shop management without the necessity for a local server installation, ultimately enhancing workflow efficiency. This comprehensive solution empowers businesses to focus on delivering top-notch service while efficiently managing their operations.
Description
WorkflowMania is a comprehensive online tool designed to streamline the management of repair shops, encompassing aspects such as work logs, personnel, clientele, invoices, and service tickets. This all-in-one platform is particularly well-suited for computer repair establishments or any type of repair service. With its user-friendly interface, the software is filled with crucial functionalities that assist in the creation, oversight, and tracking of customer-oriented service tickets and workflows while ensuring that clients receive the accountability and quick responses they expect. Users can effectively manage various ticket categories, including New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void tickets. Additionally, it allows for the rapid generation of sales reports covering Service Item Repairs, Total Sales, and Parts & Labor Sales. WorkflowMania also provides the capability to produce a wide array of reports related to tickets, sales, parts, and inventory management, making it an indispensable tool for enhancing operational efficiency in repair shops. Ultimately, this software not only simplifies daily tasks but also improves customer satisfaction through better service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
No
Pricing Details
$15/month
International monthly pricing starts at $15 USD. Local monthly prices are also offered in several currencies, including COP, MXN, ARS, CLP and PEN. A seven-day trial provides access to the selected plan’s features.
Free Trial
Yes
Free Version
No
Pricing Details
$14.99 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
C&C Especialistas
Country
Colombia
Website
ccmanager-app.com
Vendor Details
Company Name
WorkflowMania
Country
United States
Website
workflowmania.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
No
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes