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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

CCManager is a cloud-driven application tailored for repair shops that focus on servicing mobile devices, computers, printers, and various electronic gadgets. This software streamlines the organization of customer records and repair orders, enabling staff to document devices using photos and QR codes while effectively tracking each job throughout the service lifecycle. Additionally, it encompasses features for inventory management, point-of-sale transactions, accounts receivable, and supports partial payments, alongside workflows for cash register closing. Repair shops can easily communicate repair updates to customers via WhatsApp, generate thermal receipts, and oversee standard sales and service operations all within a single online platform. Specifically designed for independent repair businesses and service teams, CCManager integrates the processes of intake, repair monitoring, payments, and overall shop management without the necessity for a local server installation, ultimately enhancing workflow efficiency. This comprehensive solution empowers businesses to focus on delivering top-notch service while efficiently managing their operations.

Description

OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

$15/month
International monthly pricing starts at $15 USD. Local monthly prices are also offered in several currencies, including COP, MXN, ARS, CLP and PEN. A seven-day trial provides access to the selected plan’s features.
Free Trial Yes 
Free Version No 

Pricing Details

$185 one-time fee
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

C&C Especialistas

Country

Colombia

Website

ccmanager-app.com

Vendor Details

Company Name

OpenRMA

Founded

2016

Country

Greece

Website

www.openrma.com

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing No 
CRM No 
Intake Forms No 
Inventory Management No 
Parts Inventory Management No 
Point of Sale (POS) No 
Repair Tracking No 
Work Order Management No 

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) No 
Repair Tracking Yes 
Work Order Management Yes 

Alternatives

Alternatives

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