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Average Ratings 927 Ratings

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Description

Reduce the expenses associated with your business communications framework by opting for a pay-as-you-go model. Our extensive global network features direct routes, allowing you to benefit from volume and usage discounts. With our top-tier SIP and IAX solutions, you can take advantage of capabilities like elastic trunking, instant provisioning, direct interconnections, and secure connections. Whether your team consists of 25 or 200 agents, we have the expertise to fulfill all your SIP enterprise requirements for both call termination and origination. CALLR expertly manages the encoding and decoding of your signals, supporting all major codecs in both directions. Our services are fully compatible with leading VoIP software such as Asterisk, Freeswitch, Vicidial, and FreePBX. Regardless of whether you need solutions for outbound or inbound calls, we are equipped to meet all your telecommunication demands. Our intelligent routing system enables us to offer competitive rates that can significantly lower your calling costs. Additionally, our SIP and IAX network spans the globe, ensuring reliable service with local interconnection via data centers strategically located to match your network's footprint. Experience seamless communication like never before with our comprehensive offerings tailored to your business needs.

Description

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Analytics
Adobe Marketo Measure
Axis LMS
CAKE
Drift
Easyflow
Google Data Studio
HubSpot Customer Platform
Liine
Mailchimp
Marin Software
Microsoft Advertising
Mixpanel
Nekton.ai
Ours Privacy
Salesforce
Stackreaction
Wix
WordPress
Zendesk

Integrations

Google Analytics
Adobe Marketo Measure
Axis LMS
CAKE
Drift
Easyflow
Google Data Studio
HubSpot Customer Platform
Liine
Mailchimp
Marin Software
Microsoft Advertising
Mixpanel
Nekton.ai
Ours Privacy
Salesforce
Stackreaction
Wix
WordPress
Zendesk

Pricing Details

$1 per month
Free Trial
Free Version

Pricing Details

$79 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CALLR

Founded

2010

Country

France

Website

callr.com

Vendor Details

Company Name

CallTrackingMetrics

Founded

2012

Country

United States

Website

www.calltrackingmetrics.com

Product Features

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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