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Description
Enhance customer satisfaction, increase profits, and achieve a distinct competitive edge by streamlining your aftermarket sales and support processes. By creating a user-friendly online customer portal, you can transform your engineering and commercial data with our adaptable, scalable, and budget-friendly solution. Generate additional revenue by modernizing your aftermarket sales approach and ridding your operations of outdated inefficiencies. With aftermarket profit margins on the rise, it's crucial to simplify access to spare parts and quality customer service to maximize your earnings. Ensure accurate orders by digitizing your aftermarket sales process, leading to significant reductions in errors, as reported by CADshare users who have seen up to a 95% decrease in ordering mistakes. Leverage aftermarket automation to close more deals without reducing prices, thereby making it your key competitive edge. Furthermore, our findings indicate that CADshare has improved customer support productivity by 77%, demonstrating that excellent support makes it easier to sell your products effectively. This transformation not only benefits you but also fosters long-term customer loyalty and trust.
Description
Since its inception in 2004, TID Informatik has been consistently enhancing the CATALOGcreator®, a cutting-edge software designed for electronic spare parts catalogs and service information systems. This innovative software has gained traction in the market, serving over 380 clients successfully. Manufacturers and operators in the machine, plant, and equipment engineering sectors utilize CATALOGcreator® to create spare parts catalogs—ranging from manual to fully automated 2D and 3D versions—derived from BOMs sourced from their existing ERP or PLM systems. They can seamlessly add supplementary information and publish these catalogs instantly with just a click, available in both PDF and interactive HTML formats for various applications, including mobile use. The user-friendly catalogs can be effortlessly integrated into web shops or service portals and can even establish links to maintenance or service systems. As we evolve from offering interactive spare parts catalogs and service information systems, we are now progressing towards the concept of the Digital Information Twin (DIT), showcasing our commitment to innovation and modernization in the industry. This transition reflects our vision to enhance the user experience and improve operational efficiencies for our clients.
API Access
Has API
API Access
Has API
Integrations
Congree
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CADshare
Founded
2013
Country
Ireland
Website
cadshare.com
Vendor Details
Company Name
Quanos
Country
Germany
Website
quanos-service-solutions.com/en/products/catalogcreator