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Average Ratings 16 Ratings

Total
ease
features
design
support

Description

CA Client Automation provides a comprehensive perspective on your entire IT asset portfolio, incorporating advanced automation and remote management features to oversee the end-user computing ecosystem, regardless of whether it consists of physical or virtual components. It simplifies the intricate daily tasks that can overwhelm your IT department, enabling operations to function more smoothly and cost-effectively than ever before. This management solution not only enhances the efficiency and security of desktops, laptops, servers, and other devices through user self-service options, policy-driven automation, and detailed analytics, but it also consolidates the oversight of both physical and virtual environments. This consolidation minimizes management difficulties and enhances service delivery, all the while facilitating your transition towards next-generation desktop management. Furthermore, it empowers IT professionals to make well-informed choices by providing centralized, real-time device information, ensuring that your organization stays ahead in a rapidly evolving technological landscape.

Description

Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Docker
Lansweeper
Microsoft Azure
baramundi Management Suite

Integrations

Docker
Lansweeper
Microsoft Azure
baramundi Management Suite

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$5/month/agent
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Broadcom

Country

United States

Website

www.broadcom.com/info/clarity-sm/ca-client-automation

Vendor Details

Company Name

OPGK Software

Country

Poland

Website

www.mintsd.com

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Product Features

Digital Asset Management

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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