BytePhase
4.6 out of 5 starsAverage Ratings 10 Ratings
Average Ratings 0 Ratings
Description
BytePhase is cloud-based repair shop management software for mobile, computer, electronics, appliance and other repair businesses, used by 2,000+ repair businesses in 32+ countries. It replaces paper job cards and spreadsheets with fast repair tickets, device and warranty tracking, real-time parts inventory with barcodes, quotations with customer approval, invoices and payments, and automatic customer updates on WhatsApp, SMS and email.
What's new:
- Multiple businesses in one account: bill under several business names from one login, each with its own tax/GST number, logo, invoice numbering, bank details, terms and stock. Switch from the header and report across all of them.
- Native iOS app for iPhone and iPad, alongside Android and the web, with no per-device fee.
- White label on your own domain (paid add-on): your logo, colours and web address on the app, customer portal and notifications.
- 19+ integrations, including WhatsApp, QuickBooks, Xero, Zapier, n8n, Microsoft 365, Google Calendar, Mailchimp, Twilio, Meta Lead Ads, WordPress, Typeform and Jotform.
Also built in: OTP-verified delivery, digital signatures, a customer portal, AMC contracts, rentals, pickup & drop, technician assignment and commissions, leads and expenses, plus multi-branch management on Enterprise. Available in 8 languages (English, Spanish, French, Indonesian, Italian, Lithuanian, Russian, Tamil). Start with a 15-day free trial.
Description
OpenRMA Repair Centre is a desktop application designed for small to medium-sized repair businesses, functioning as Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, enabling technicians to efficiently monitor and manage their repair tasks. This versatile software not only manages all repair jobs but also keeps an organized inventory and supports multiple locations. Users can easily access the history of repairs and search through various criteria including customer details, serial numbers, warranty status, and more, providing a comprehensive view of business operations. Once all RMA service information is entered, you can generate Drop-In and Check-out forms in various paper sizes, such as US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to acknowledge your terms. This feature proves especially valuable in situations where issues arise, helping to address customer complaints effectively. Additionally, the software enhances overall efficiency by streamlining communication and documentation processes within the repair shop.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Google Calendar
Yes
Gupshup
Yes
Jotform
Yes
Mailchimp
Yes
Microsoft 365
Yes
PhonePe
Yes
QuickBooks Online
Yes
Shiprocket
Yes
Twilio
Yes
Typeform
Yes
Integrations
Google Calendar
No
Gupshup
No
Jotform
No
Mailchimp
No
Microsoft 365
No
PhonePe
No
QuickBooks Online
No
Shiprocket
No
Twilio
No
Typeform
No
Pricing Details
$10/month
Monthly (USD): Lite $10, Basic $20, Standard $50, Enterprise $100. Annual (USD): Lite $99, Basic $199, Standard $499, Enterprise $999. Region-based discounts available. Free trial available: 15 days on every plan. White label on your own domain is available as a paid add-on on any plan. Enterprise adds multi-branch management.
Free Trial
Yes
Free Version
No
Pricing Details
$185 one-time fee
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BytePhase Technologies Pvt Ltd
Founded
2020
Country
India
Website
bytephase.com
Vendor Details
Company Name
OpenRMA
Founded
2016
Country
Greece
Website
www.openrma.com
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
Yes
Repair Tracking
Yes
Work Order Management
Yes
Product Features
Repair Shop
Barcode Support
Yes
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
Yes
Point of Sale (POS)
No
Repair Tracking
Yes
Work Order Management
Yes