Average Ratings 10 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

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Description

BytePhase is cloud-based repair shop management software for mobile, computer, electronics, appliance and other repair businesses, used by 2,000+ repair businesses in 32+ countries. It replaces paper job cards and spreadsheets with fast repair tickets, device and warranty tracking, real-time parts inventory with barcodes, quotations with customer approval, invoices and payments, and automatic customer updates on WhatsApp, SMS and email. What's new: - Multiple businesses in one account: bill under several business names from one login, each with its own tax/GST number, logo, invoice numbering, bank details, terms and stock. Switch from the header and report across all of them. - Native iOS app for iPhone and iPad, alongside Android and the web, with no per-device fee. - White label on your own domain (paid add-on): your logo, colours and web address on the app, customer portal and notifications. - 19+ integrations, including WhatsApp, QuickBooks, Xero, Zapier, n8n, Microsoft 365, Google Calendar, Mailchimp, Twilio, Meta Lead Ads, WordPress, Typeform and Jotform. Also built in: OTP-verified delivery, digital signatures, a customer portal, AMC contracts, rentals, pickup & drop, technician assignment and commissions, leads and expenses, plus multi-branch management on Enterprise. Available in 8 languages (English, Spanish, French, Indonesian, Italian, Lithuanian, Russian, Tamil). Start with a 15-day free trial.

Description

At the core of any successful repair shop lies a robust ticketing system, and we recognize its importance. Our ticketing feature allows you to access vital information regarding your needs and timelines from any device. Our Point of Sale (POS/EPOS) solution is designed to assist you in managing everything from a modest retail outlet to a large network of busy stores, complete with comprehensive reporting capabilities. You can efficiently monitor all your inventory and services using our advanced inventory management system. With a powerful invoicing feature, your repair business or retail establishment will have all the tools necessary to operate smoothly, including options for recurring invoicing tailored for business contracts. Additionally, payment links can be integrated into invoice emails and made available in the customer area for convenience. Your website can now include customizable wizards that gather specific information about customer issues, notifying you immediately with well-organized data that indicates its source. This system ensures that you maintain consistent communication with your customers. Many of our users report that this tool not only helps them retain existing clients but also attracts new business, with "Marketing Campaigns" alone often covering the software's expenses. Ultimately, our comprehensive system is designed to streamline your operations and enhance customer engagement, paving the way for greater success in your business endeavors.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Gupshup Yes 
Jotform Yes 
Mailchimp Yes 
Microsoft 365 Yes 
PhonePe Yes 
QuickBooks Online Yes 
Shiprocket Yes 
Twilio Yes 
Typeform Yes 
WhatsApp Yes 
Wufoo No 
Xero Yes 
Zapier Yes 
n8n Yes 

Integrations

Google Calendar No 
Gupshup No 
Jotform No 
Mailchimp No 
Microsoft 365 No 
PhonePe No 
QuickBooks Online No 
Shiprocket No 
Twilio No 
Typeform No 
WhatsApp No 
Wufoo Yes 
Xero No 
Zapier No 
n8n No 

Pricing Details

$10/month
Monthly (USD): Lite $10, Basic $20, Standard $50, Enterprise $100. Annual (USD): Lite $99, Basic $199, Standard $499, Enterprise $999. Region-based discounts available. Free trial available: 15 days on every plan. White label on your own domain is available as a paid add-on on any plan. Enterprise adds multi-branch management.
Free Trial Yes 
Free Version No 

Pricing Details

$20 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BytePhase Technologies Pvt Ltd

Founded

2020

Country

India

Website

bytephase.com

Vendor Details

Company Name

MyGadgetRepairs

Founded

2006

Country

United Kingdom

Website

www.mygadgetrepairs.com

Product Features

Appliance Repair

BytePhase streamlines the operations of appliance and air conditioning service companies by facilitating the management of service tasks, annual maintenance contracts (AMCs), technician scheduling, logistics for pickups and drop-offs, spare parts inventory, invoicing, and payment processing. Customers receive automatic updates via WhatsApp, SMS, and email. Technicians benefit from dedicated applications available on iOS and Android devices, while office staff utilize a web-based platform for their administrative duties.

Repair Shop

BytePhase is a comprehensive software solution designed specifically for repair shops focusing on mobile devices, computers, laptops, and other electronic gadgets. It offers features such as repair ticket management with photo intake and job sheets, inventory management for spare parts with barcode scanning, as well as tools for generating quotes, invoices, and processing payments. Additionally, it provides automated status updates via WhatsApp, SMS, and email. Users can manage multiple businesses from a single account and access the platform through web, iOS, or Android devices. Furthermore, it offers white labeling options, allowing you to host the platform on your own domain.

Barcode Support Yes 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking Yes 
Work Order Management Yes 

Product Features

Repair Shop

Barcode Support No 
Billing & Invoicing Yes 
CRM Yes 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management No 
Point of Sale (POS) Yes 
Repair Tracking No 
Work Order Management No 

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