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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BuySafe enhances consumer confidence by offering an online shopping guarantee, which leads to increased conversion rates and customer loyalty. Alongside their purchases, shoppers benefit from three complimentary services. Should a shopper not receive the ordered products or services as per your terms, we will assist in resolving the issue or provide a refund of up to $1,000. If the price of an item drops on your website within a 30-day period post-purchase, BuySafe will refund the price difference, up to $100. Furthermore, in cases of identity theft within the 30-day coverage window, we offer access to identity recovery services along with reimbursement for expenses up to $10,000. The trustmark displayed sitewide in the bottom corners of your website assures new visitors that your site has been vetted by a reputable third party. Additionally, a product page trustmark is featured on each product's page, usually located beneath the add to cart button, giving shoppers extra peace of mind while they browse. This comprehensive guarantee not only protects shoppers but also enhances your brand's credibility in the competitive online marketplace.

Description

Shoppers abandon their carts for a limited number of reasons, and utilizing live chat can effectively address concerns related to pricing—customers frequently check prices, so engaging them in conversation can foster trust and encourage purchases. Additionally, customers often engage in window shopping, seeking information on available colors and sizes, while checkout complications can deter them from completing a sale; thus, providing assistance during the checkout process is crucial. Offering discounts through chat can also entice potential buyers, giving them an extra nudge toward making a purchase. To grasp the significance of these points, think back to your last experience with live chat; perhaps you were shopping or needed support with a service. Live chat is often more convenient than enduring long hold times on the phone, as it provides immediate responses and enhances overall customer satisfaction. Ultimately, making it simple and efficient for customers to connect can lead to increased sales and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BigCommerce
Magento
Shopify
Wix
WooCommerce
WordPress

Integrations

BigCommerce
Magento
Shopify
Wix
WooCommerce
WordPress

Pricing Details

$60 per month
Free Trial
Free Version

Pricing Details

$ 97 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BuySafe

Founded

2003

Country

United States

Website

www.buysafe.com/businesses/

Vendor Details

Company Name

Rhino Support

Founded

2010

Country

United States

Website

www.rhinosupport.com/newchat/RS-tour/help-desk2.php

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives

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