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Average Ratings 71 Ratings

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support

Description

We empower top global organizations to maintain a competitive edge by fostering collaboration with their customers. At Bulbshare, we create an environment where audiences influence the content they engage with, the causes they support, and the brands they admire. Our innovative technology platform bridges the gap between brands and their customers, enabling the formation of online communities that facilitate dialogue, teamwork, and co-creation. Our philosophy centers on the idea that leveraging authentic voices can enhance brand experiences and build institutions that resonate more deeply with their target audiences. We cultivate customer communities worldwide, offering insights, content, and ideas in real-time, directly sourced from the perspectives of your customers. This represents a new wave of immediate and cost-effective consumer insights, leading to more informed decisions regarding products, services, and branding strategies. By prioritizing customer input, we aim to redefine the relationship between brands and their audiences.

Description

Extole is the enterprise offer management platform powering personalized incentive programs at scale for B2C brands. Highly configurable and AI-accessible, Extole fits how your team already works. Marketers build offer programs that motivate customers across the customer lifecycle, product teams can orchestrate digital and real-world experiences that drive engagement and growth, and developers pull Extole's journey management, rules, real-time rewards, and AI into their own systems as ready-to-use services. Behind every offer, Extole combines real-time audience and event data with enterprise-grade infrastructure so your offers are reliable, secure, and easy to support and audit. Leading brands across retail, financial services, telecommunications, and home services trust Extole to power referral, loyalty, promotional, lifecycle, and engagement programs. Build your next offer program with Extole.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics No 
Adobe Marketo Engage No 
Amplitude No 
Attentive No 
Blackhawk Network No 
Boulevard No 
HubSpot CRM No 
Instagram Yes 
Iterable No 
Optimove No 
PayPal No 
RudderStack No 
Salesforce Agentforce Marketing No 
Segment No 
Service Center No 
SessionM No 
SheerID No 
Shopify No 
Vimeo No 
X (Twitter) Yes 

Integrations

Adobe Analytics Yes 
Adobe Marketo Engage Yes 
Amplitude Yes 
Attentive Yes 
Blackhawk Network Yes 
Boulevard Yes 
HubSpot CRM Yes 
Instagram No 
Iterable Yes 
Optimove Yes 
PayPal Yes 
RudderStack Yes 
Salesforce Agentforce Marketing Yes 
Segment Yes 
Service Center Yes 
SessionM Yes 
SheerID Yes 
Shopify Yes 
Vimeo Yes 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

We offer customized pricing tailored to your business’s unique needs, goals, and usage. Our team works closely with each customer to design a plan that fits your organization.

Contact us for a personalized quote.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bulbshare

Founded

2018

Website

bulbshare.com/en/

Vendor Details

Company Name

Extole

Founded

2009

Country

United States

Website

www.extole.com

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Customer Advocacy

Advocate Management No 
Campaign Management No 
Communication Management No 
Community Management No 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling No 
Push / Email Notifications No 
Reporting / Analytics No 
Social Sharing Gamification No 
Tiered User Permissions No 

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Push Notifications

A/B Testing No 
Analytics No 
Campaign Segmentation No 
Contextual Targeting No 
Device Targeting No 
Expiry Notifications No 
Geo Targeting No 
Mobile Notifications No 
Notification Scheduling No 
Visual Notifications No 
Web Notifications No 

Product Features

Affiliate

Affiliate Management Yes 
Affiliate Tracking Yes 
Banner Management No 
Commission Management No 
Contest Management Yes 
Coupon Management Yes 
Email / Newsletter Communication Yes 
Fraud Detection Yes 
Multi Level Marketing (MLM) No 
Multi-Language Yes 
Social Sharing Yes 

Customer Advocacy

Advocate Management Yes 
Campaign Management Yes 
Communication Management Yes 
Community Management No 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Influencer Marketing

CRM Yes 
Campaign Management Yes 
Faceted Search / Filtering No 
Influencer Discovery Yes 
Payment Tracking Yes 
ROI Tracking Yes 
Social Media Monitoring No 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement Yes 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Alternatives

Fivestars Reviews

Fivestars

Fivestars Loyalty