Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our mission is to assist property managers in enhancing the living experience for over two million residents worldwide. Considered the most reliable property management software in the industry, BuildingLink empowers property managers, developers, and condominium boards globally to provide an outstanding resident experience while optimizing maintenance and operational efficiency. With the right tools at their disposal, your management and operations teams can ensure residents receive exceptional service. BuildingLink serves as both a vital amenity and an indispensable operational platform for any new development project. By utilizing BuildingLink, you can evolve your next initiative from an initial idea into a thriving community. It is robust enough to handle the complexities of large properties yet user-friendly for even the smallest ones, enabling you to oversee your portfolio more effectively. Choose wisely for your community and let BuildingLink enhance the resident experience while also offering critical insights and promoting transparency in your property operations. This not only enriches the lives of residents but also fosters a sense of trust within the community.

Description

TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Brivo Yes 
Rent Manager Yes 
Teamstack Yes 
Vantaca Yes 

Integrations

Brivo No 
Rent Manager No 
Teamstack No 
Vantaca No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BuildingLink.com

Website

www.buildinglink.com

Vendor Details

Company Name

TapHero

Country

United States

Website

taphero.com

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database Yes 
Website Management No 
Work Order Management No 

Product Features

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Alternatives

Alternatives

OwnerGo Reviews

OwnerGo

Shipplicity
PAMS Reviews

PAMS

Intelligent Programming Workflow
ADDA Reviews

ADDA

ADDA.io