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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

BugZero enhances IT operational intelligence while mitigating risks by seamlessly integrating with your ITSM tool to gather, filter, correlate, and monitor vendor-specific non-security bugs. For every IT organization, vendor-related operational bugs remain a persistent challenge. These bugs, which are incorporated into nearly all essential systems, pose a significant threat to both productivity and profitability. BugZero meticulously aligns every relevant software and firmware bug with the corresponding device or system within your organization. It effectively reduces the distraction caused by less critical bugs by prioritizing the severity levels that will prompt ticket generation in your ITSM tool. The solution provides a comprehensive view of the existence, significance, and risks associated with vendor bugs in your infrastructure. Additionally, it guarantees that operational bug information is precise and current by addressing bugs immediately after they are released by vendors. Remarkably, the system can be operational and start reporting on vendor-related bug data in just a few hours, allowing organizations to maintain optimal performance swiftly. This rapid deployment ensures that teams can focus on resolving the most pressing issues right away.

Description

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cisco Secure Cloud Analytics Yes 
Fortinet SD-WAN Yes 
HP-UX Yes 
Microsoft 365 Yes 
MongoDB Yes 
OpenText AI Operations Management No 
OpenText Universal Discovery No 
Opsview No 
ServiceNow No 
VMware Cloud Yes 

Integrations

Cisco Secure Cloud Analytics No 
Fortinet SD-WAN No 
HP-UX No 
Microsoft 365 No 
MongoDB No 
OpenText AI Operations Management Yes 
OpenText Universal Discovery Yes 
Opsview Yes 
ServiceNow Yes 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$0
open-source license LGPL
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BugZero

Country

United States

Website

findbugzero.com

Vendor Details

Company Name

Open Content Platform

Website

opencontentplatform.org

Product Features

Bug Tracking

Backlog Management No 
Filtering No 
Issue Tracking No 
Release Management No 
Task Management No 
Ticket Management No 
Workflow Management No 

Product Features

CMDB

Change Management No 
Configuration Management Yes 
Data Visualization No 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping Yes 

Data Discovery

Contextual Search No 
Data Classification Yes 
Data Matching Yes 
False Positives Reduction Yes 
Self Service Data Preparation No 
Sensitive Data Identification No 
Visual Analytics No 

Integration

Dashboard No 
ETL - Extract / Transform / Load Yes 
Metadata Management No 
Multiple Data Sources Yes 
Web Services Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management No 
Compliance Management No 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management Yes 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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